A relative passed away on the weekend and decided to stay there for a night. I should have known better when we went to the room as it smelled like tobacco. My husband and I checked in and should have known when we open the door, we can smell cigarette smoke. We thought that the room just needed air circulation. We left and we came back around midnight with the children. We were tired and had hard time sleeping because of the smell. We checked out early and told the front desk about it and said that even if I complained the night before, she wouldn't be able to move us to another room as they were fully booked. I explained to her that the room is nonsmoking but she said that the room beside us is smoking. I checked the room beside us but it was a nonsmoking room. I don't know where the smell was coming from as the whole room and even the bathroom smell like cigarette. I found out the next day from relatives that we paid more money than the Marriott/Hampton which is only few minutes away from this establishment. My daughter suffered serious asthma after this and had to bring her to emergency after this.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Centre
- Add Photo
- Add Video

