I agree the hotel is slightly dilapidated, but only slightly. The rooms are clean and well sized, and they are always correctly made up each day. There are also some Suites. I did notice some noise at night from the freeway, but I am noise sensitive, and it was borderline. If this concerns you, ask to stay in the rooms to the left of the hotel, as you look from the front. Some of the rooms do have balconies, but they are nothing to write home about. The air conditioning and heating always work well. The gym is small, but has a couple of good machines, though the cycle machine could do with renewing.
This hotel used to be good for evening food if you lacked a car, because Damons was across the parking lot. Damons has now closed, but there are alternatives almost as close across the road, so that is not a big issue.The nearby Hilton Garden Inn does not have this, so you would need a car there.
What really marks this hotel out, because what I have said so far would score average, is its staff. They are lovely people who without exception during my 1 week stay went out of their way to be helpful and friendly. Thankyou. They were not perfect, but when something went wrong, they addressed it honestly and with humility, and they more than compensated...truly decent people
To avoid road noise, go for rooms on the left, when looking at the hotel from the front
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Thanks so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. We will soon be going through a major renovation and will be upgrading to the new Marriott Standards; this includes replacing all of our exercise equipment. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again!
Chris Cornett, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC