We headed to Madras for Thanksgiving with the in-laws. Their home was already packed with other family, so we booked a room closest to their house. I have to admit, I was a bit uneasy about staying in any hotel when there is a widespread problem of bed bugs in the Portland area. Their website told us if they had any reported problems, which they did not. Upon arriving, we were greeted with the friendliest service we've ever had when checking in and it was the night before Thanksgiving. Our room was spotless and you could tell they are taking the best steps to keep the bed bug issue out of their rooms. The breakfast was great... because there were not a lot of guests staying in the hotel, we were greeted when we arrived in the kitchen with options for the cook to prepare fresh for us.... it wasn't just sitting in a warmer. Everything about the experience made it feel like home. When we need a place to stay or other family comes to visit, this location will be the first one to be recommended.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 March 2012
Thank you for your kind words and Positive review. We are so pleased that we could serve your needs, and relieve some of your stresses during the Thanksgiving day weekend. We all look forward to your return. Thank you! General Manager, Clifford Reynolds
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC