Terribly run down and delapidated. The room was musty and stale and in dire need of complete renovation.
The food was poor, Unfortunately I had dinner there and was very disappointed. Breakfast was no better.
Staff seemed to be untrained and disinterested.

This proved a very convenient stopping point in Wiltshire on the A303 travelling from London to the West Country.
The building was a 17th century coaching inn and the public rooms retain an air of slightly faded elegance. However the facilities including restaurants and bedrooms are excellent. A beautifully kept enclosed garden was a location for one of the Miss Marple films. The staff proved both friendly and helpful and I would not hesitate to recommend this to a friend.

This place needs some tender loving care. It was tired and tatty and must be the only hotel in the world that stops serving breakfast at 09:30am on a Sunday morning......and still charges you for NOT having it . Mould in the bathroom, cheap linolium on the bathroom floor, picture that fell off the nail in the wall, other pictures nailed into the plaster walls, noisy doors banging and just altogether a bit sad that a potentially lovely place like this isn't kept up to standards. It doesn't take much....
I had mixed feeling about the service. No that it was bad but it wasn't really good either. Getting a snack in the bar was a major negotiation and they don't seem to like serving drinks to their guests, you have to go and get them yourself. As for the artwork hanging in the lounge..... they must have got them in a car boot sale ! Really very sad to see such kitch chocloate box images on a regal lounge wall.

Room was desperately in need of modernisation - bathroom still had lino on the floor and room had an electric heater. Can say however, that it was clean.

Breakfast finished on a Sunday at 9:30, on a Sunday! was all they could do to give us some coffee and toast.

The public rooms have wonderful proportions, but the potential is sadly missed by lousy decor - prints of the haywain and other random pictures in lounge just do not do it justice. It could be wonderful.

Overall very disappointing.