Very disappointed mislead into buying a dinner bed and breakfast package with longleat package then when I checked out all meals had been charged, I questioned this and was basically accused of lying, I had even phoned them to re check after receiving confirmation email, they simply said this wasn't the case and I had extra £300 to pay on top of the agreed amount.
Also claim to be family friendly but again if you are travelling with children that make a sound or struggle to sit still for a 2 hour meal then definatly don't recommend, we were even asked to leave the restaurant as it was getting busy and my children were playing with Easter eggs placed in the restaurant. Food was nice although odd combinations macaroni with fillet beef? and £7.50p for beans of toast for a child slightly overpriced?!? Other customers complained about children being there and where moved to a private dining room yet we were asked to leave by a male waiter. I have never had to complain before I was very upset and yes they favoured the member of staff that denied ever discussing the booking with me. With a simple we are sorry I had to pay and be made to feel like I was lying for a cheaper bill.
- Also Known As:
- Beechfield House Hotel, Restaurant & Gardens Hotel Beanacre
- Beechfield House Hotel, Restaurant & Gardens Hotel
- Beechfield House Hotel, Restaurant And Gardens
- Beechfield Hotel Beanacre
- Beechfield House Hotel, Restaurant & Gardens Beanacre, Wiltshire
- Official Description (provided by the hotel):
- A gem of a country house hotel, near to Bath, Longleat, Lacock and Stonehenge. The outdoor heated pool is gorgeous in the summer, whilst in the winter open fires are as warm as the welcome. Enjoy the beautiful grounds, traditional afternoon tea, fine dining or a beauty treatment with natural ’Pure Fiji’ products. Friendly yet professional staff complement this wonderful building. ... more less
- Reservation Options:
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