We booked the West Midland Safari Park package and stayed for one night with our two young children and baby. The room was pretty standard, nothing exciting, but did the job and was in the right location. The same could be said for breakfast; the quality and choice of food was decent, but not spectacular. The quality of service and attitude of the staff however, exceeded expectations. Everyone we met was very polite and helpful, the receptionist was particularly helpful when we checked in, even phoning the safari park to find answers to our questions. In addition the staff at breakfast were really friendly they quickly welcomed us and found us a highchair and I also observed them going out of their way to help an older lady at another table. Generally I got the impression that they enjoyed working there and that the place was well run. Overall, I'd definitely use the hotel again if I had reason to, it was a positive stay for us.
- Also Known As:
- Gainsborough Hotel Kidderminster
- Gainsborough House Hotel Kidderminster, Worcestershire
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