Found the decor tired, but room and bathroom clean and tidy. The sports facilities were great. The staff friendly and helpful. Overall I got what I expected for the money, no more or less.
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Found the decor tired, but room and bathroom clean and tidy. The sports facilities were great. The staff friendly and helpful. Overall I got what I expected for the money, no more or less.
Value
Rooms
Cleanliness
ServiceMost definately the worst hotel I have ever stayed in (and I have stayed in a lot). The hotel is run down and tired to the extreme, this hotel is so unbelieveably old fashioned it is untrue. I was moved bedroom 3 times and each room seemed to get worse and worse. I finally settled in the "Bretton Suite" which for the amount of money I was paying did in no way provide value for money.
I went for a meal in the restuarant and was greeted with a plate full of blandness with the "famous" Bransley Chop being inedible. The veg was overcooked and grey.
I complained to the hotel manager about my poor stay but so only acted in an unprofessional manner and stating that they have had plently of other satisfied customers. She reminded me of a Basil Fawlty in minature!
Please do not go to this hotel for any reason I was moved to another nearby hotel in the Barnsley area of which was 200% better in terms if style, customer service and value for money.
