My husband and I just stayed at the Super 8 on Old Montoursville Rd, Montoursville, PA, Saturday night, October 16th. The young woman on front dest when we checked in was very nice and accomodating. Room not cleaned yet but no problem. She went ahead and got us checked into system and gave us our room key card for room 303. We went on with family and returned to motel about 11:30pm. Hiked up to 3rd floor with our stuff-and room key would not work. Kept trying, kept getting red light. Husband went down to front desk and woman on duty came and tried. She was unable to get it to work either so used her master one to get us in and said any further problems she would let us in again. She then came back to room a few minutes later and said problem was fixed and our key should work now. Getting ready for bed-hadn't double checked the door yet to put on the chain and double lock door. Lo and behold if about midnight or so there was a rattling at the door and it opened, scaring us to death! There was a young man with door key in hand, suitcase, looking very confused as well as we stared at each other. He looked at the card, looked at the room number on the door and said "they told me I was in room 303". This "after" this woman had been up there and obviously knew we were already in room 303! So we have a key that does "not" work for our room and this stranger has one that "does" work to get into our room-and our room is assigned to two people-how does this happen?? And the guy on the front desk when checking out in am just seemed to shrug it off as no big deal saying "oh, well, they must have just given him the wrong key, he was probably supposed to be in the room next door." Great-maybe our key would have worked for his room and we could have just exchanged keys. Stay here again? Doubt it! Definite concerns for safety at this place. On a positive note-the king bed was comfortable and the room was very clean-the housekeeping staff very nice and seems to do a good job-which is why I'm giving it 2 stars instead of 1. And the young girl on the front desk at check-in was so nice and helpful. Should add, I have stayed here a couple of times before and no problems but it may be going downhill. What if this guy that accessed our room had been of a questionable type-scary in this day and age. Anywhere you stay, make sure to use all the chains and bolts available. I'm "not" recommending this to friends mainly due to the lack of concern about the situation from the front desk staff.
- Also Known As:
- Super 8 Montoursville/Williamsport Hotel Montoursville
- Super 8 Montoursville/Williamsport Hotel
- Super 8 Montoursville
- Super Eight Montoursville
- Montoursville Super Eight
- Montoursville Super 8
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