I had a convention in Hilton Head and I am so glad that my colleagues and I chose a 3 bedroom beachfront villa at Palmetto Dunes. The place was gorgeous, perfectly decorated, and offered nice jacuzzi tubs, a walk-in closet, and a full bath in every bedroom. The entire villa was immaculate, spacious, and comfortable with beautiful views of the ocean. All 3 bedrooms faced the ocean. Overall, I had a fantastic experience at the Palmetto Dunes and hope to go back for vacation!

Great ocean front hotel - all rooms are mini suites with kitchen - great room service - breakfast buffet is wonderful - two pools and what a beach! You cannot go wrong - this is our 4th stay here!

I just spent three nights at this resort and was very disappointed. First, the positive: the beach acees was great and the room was updated and comfortable. The negative: a 10% mandatory service fee every day; a $6.00 per day parking fee; a $7.00 per call charge (Direct Dial; AT&T Operator Dialed Business Day Rate +25%) fee on a two minute call to a business in Savannah; $27.00 per day fee to use two beach chairs and an umbrella. Overall, it cost me an incremental $50.00 in fees that I did not feel that were justified.
In addition, the Hilton actively solicits weddings and special events for their outdoor activities center. This meant that on Friday and Saturday night, I got blasted with music from a rap music DJ that loved encouraging the crowd to shout obscenities to the bride and groom. I had my door shut but the music still blasted into my room. I had no opportunity to use the patio deck and watch the sunset.
On Saturday and Sunday afternoon, I was subjected to Gomer and Goober a pickin and a grinning as the entertainment by the pool bar.
I went to the resort to relax and could not escape the unwanted interruptions. I would never go back to this hotel. Once I added up all of the extra fees, I could have procured a first class condo on the beach for the same amount of money. I felt like I was taken advantage of by Hilton.

Recently spent a week there, and it was great. OK, so it needs some updating, but who cares when you've got rooms/ location/ beach/ gardens like this?
Can't agree with negative comments that have been made re staff and service, they are excellent.
Have to agree with the comment re the cheesy band, and not just the one by the pool. All the entertainment was poor and my only real criticism is that there is no quiet bar/lounge area where you can get away from the bands once they start in the evening.
But don't let that put you off, I would highly recommend a stay here.