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Palmetto Dunes Resort: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 16 reviews
16 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#16 of 35 hotels in Hilton Head
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  • Hotel class: 4 of 5
  • Rooms: 415
Description: Mediterranean style beachfront resort on 2000 acres, private access to 3 miles of Hilton Head beach - 45 miles to Savannah. This description is based on information provided by the hotel.
Address:
4 Queens Folly Rd.
Hilton Head, SC 29938
Check Rates: £134 ($267) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Palmetto Dunes Resort

( 8-12 of 16 )
“Beware the Noise and Extra Fees”

Palmetto Dunes Resort

12 Oct 2004
33/41 found this review helpful

I just spent three nights at this resort and was very disappointed. First, the positive: the beach acees was great and the room was updated and comfortable. The negative: a 10% mandatory service fee every day; a $6.00 per day parking fee; a $7.00 per call charge (Direct Dial; AT&T Operator Dialed Business Day Rate +25%) fee on a two minute call to a business in Savannah; $27.00 per day fee to use two beach chairs and an umbrella. Overall, it cost me an incremental $50.00 in fees that I did not feel that were justified.
In addition, the Hilton actively solicits weddings and special events for their outdoor activities center. This meant that on Friday and Saturday night, I got blasted with music from a rap music DJ that loved encouraging the crowd to shout obscenities to the bride and groom. I had my door shut but the music still blasted into my room. I had no opportunity to use the patio deck and watch the sunset.
On Saturday and Sunday afternoon, I was subjected to Gomer and Goober a pickin and a grinning as the entertainment by the pool bar.
I went to the resort to relax and could not escape the unwanted interruptions. I would never go back to this hotel. Once I added up all of the extra fees, I could have procured a first class condo on the beach for the same amount of money. I felt like I was taken advantage of by Hilton.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £134 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great, but...”

Palmetto Dunes Resort

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4 of 5 stars
Manchester, England
24 Sep 2004
12/16 found this review helpful

Recently spent a week there, and it was great. OK, so it needs some updating, but who cares when you've got rooms/ location/ beach/ gardens like this?
Can't agree with negative comments that have been made re staff and service, they are excellent.
Have to agree with the comment re the cheesy band, and not just the one by the pool. All the entertainment was poor and my only real criticism is that there is no quiet bar/lounge area where you can get away from the bands once they start in the evening.
But don't let that put you off, I would highly recommend a stay here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchesterman2007's Summary
Date of Stay: September 2004
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Families with Teenagers, tourists
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Average price*: £134 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent hotel!!!!”

Palmetto Dunes Resort

7 Sep 2004
11/19 found this review helpful

We have stayed at the Hilton Oceanfront several times and love the location, the rooms as well as the service. Our past trip there we were delightfully surpised to see that the hotel has undergone some renovations. THe rooms are stunning and the lobby is lovely. We would HIGHLY recommend staying here. Also, attended a wedding at the Hilton's SHorehouse which was magnificient.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £134 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“So not worth it! Go elsewhere and save yourself some grief!”

Palmetto Dunes Resort

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1 of 5 stars
Pennington,NJ
6 Sep 2004
16/25 found this review helpful

I read good reviews on this hotel and was totally disappointed. It's the first time tripadvisor did me wrong.
This hotel is outdated and they are in the process of updating. It is very ugly and drab. We also paid a pretty penny to stay there and it was not worth the money at all. It's advertising is misleading and we were let down completely. We even swore off all Hilton Hotels as this has been the second bad stay we had at one (Hilton Orlando) which also made false claims of being 4 star. We went to another hotel and were much more satisfied. Don't do it!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £134 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Hilton Resort”

Palmetto Dunes Resort

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4 of 5 stars
aiken, sc
28 Jun 2004
13/20 found this review helpful

My grandson and I spent a night at the Hilton on June 27. Beautiful grounds and excellent beach location. We had a studio suite with two double beds. The room had a refrigerator, microwave, toaster and coffee maker. It was larger than a standard room with a very nice balcony area. The room decor was nice and it was very clean. My grandson enjoyed the playground area. I would give the resort an excellent rating except for the following: Being an interior corridor hotel, you can hear every door open/close and people talking at all hours out in the corridor. There is a 6.00 parking fee per car, haven't figured out why since you can't park right outside your room. The TV service offers about 10 channels, the rest you have to pay for. The restaurants seemed nice, but in my opinon, are very over priced, although on Hilton Head you'll pay more for just about any restaurant. Room service was out of the question for me, just because I wouldn't pay those prices anywhere. The regular rate for my room at this time of year is about 209.00 per night. I received a rate lower than that after a little research. Although the room and location was nice, I wouldn't pay 209.00 per night at any time of the year. The resort is very nice and would probably be a good place to stay in the off season (when all the kids are back in school and the noise level is down). To sum it up, I would go back for a reasonable rate and when there wasn't so much activity up and down the hallways. On a better note, the front desk and housekeeping staff were very personable and friendly and the service was very good.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccnanny's Summary
Date of Stay: June 2004
Member since: 03 April 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, Older Travellers, Families with Small Children, Families with Teenagers, tourists
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Average price*: £134 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Palmetto Dunes Resort

( 8-12 of 16 )
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Palmetto Dunes Resort Address

4 Queens Folly Rd., Hilton Head, SC 29938