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Park Lane Hotel and Suites: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 48 reviews
48 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
16
3.0 of 5 stars
7
2.0 of 5 stars
5
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#14 of 35 hotels in Hilton Head
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 156
Description: 156 room all-suite hotel located only 2.5 miles from Coligny Beach. Complimentary hot breakfast buffet daily and Social Hour (Monday - Thursday... This description is based on information provided by the hotel.
Address:
12 Park Lane
(formerly Residence Inn)
Hilton Head, SC 29928
Check Rates: £61 ($121) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Park Lane Hotel and Suites

( 17-21 of 48 )
“Great People”

Park Lane Hotel and Suites

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3 of 5 stars
Largo, Florida
29 Apr 2008

We had a good time but we had no way to get around without a car. Thank God there was the shuttle driver, Danny. He took us to the beach and talked to us the whole way and suggested things to do and places to eat and shop. Told us where to wait for him and the times. He made us very comfortable and we could ask him anything. Every day that he saw us he remembered us and was very friendly. He was the best.

Josh the desk clerk was very kind and helpful too. My phone wouldn't work so he even offered to call and order a pizza for us.

Thanks

  • This TripAdvisor Member:
    • Liked — it was close to other family
    • Disliked — bathroom.........nothing but a pool.........and not close to anything unless you have a car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bambri's Summary
Date of Stay: April 2008
Travelled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: 29 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, Great pool scene, tourists
I do not recommend this hotel for:
People with disabilities, Older Travellers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
SheilaBaxley, General Manager
(Management representative)
5 May 2008
I am very pleased to hear that Danny and Josh were so helpful to you during your stay.
Thank you very much for taking the time to let us know. I will pass this on to the both of them. We hope to see you again real soon!
Sincerely,
Sheila Baxley
GM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £61 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great value for a suite + amenities in Hilton Head, SC!!”

Park Lane Hotel and Suites

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5 of 5 stars
Aiken, South Carolina
13 Apr 2008
1/1 found this review helpful

Our family recently stayed for three nights at the Park Place hotel and were very pleased with this property. As other reviews have noted, they are in the process of updating the property - the exterior and common areas have been/are being completed and look fabulous. The rooms themselves have somewhat dated trim and furnishings, but everything was clean and in good operating condition. We booked a king suite (just missed the great deal on the two queen suite), but had ample room for a double-size inflatable mattress next to the king bed. Other highlights of this property are:
- free wireless internet (nice, strong, reliable signal)
- HEATED pool and jacuzzi
- HOT and FREE breakfast buffet each morning (e.g., biscuits/gravy, sausage, scrambled eggs, waffles, muffins, bagels, cereal, etc.) - you'd spend $20/day+ to get the same thing at a restaurant for a family of 4!
- Friendly staff
- Central location (we found that being closer to lots of things was better than being ON the beach - especially for the price).

We had heard that a model of the soon-to-be-renovated rooms was completed and the staff were happy to accomodate our request to see it. I HIGHLY recommend other visitors do the same - they look GORGEOUS! We can't wait to come back when they're all done.

  • This TripAdvisor Member:
    • Liked — Hot breakfast and jacuzzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrDWright's Summary
Date of Stay: April 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: 27 April 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Management Response
SheilaBaxley, General Manager
(Management representative)
17 Apr 2008
Dear Dr. Wright,

I want to say thank you very much for taking the time to let us and our viewers learn about your stay at the Park Lane Hotel. It put a smile on my face to read your comments and to know that your family had such a wonderful time at our hotel and on Hilton Head! We are so proud of our hotel and of our staff. We are all looking forward to having the rooms remodeled very soon. As you stated, the rooms will be absolutely gorgeous! We plan to start the rooms in September, just after Labor Day. I look forward to your return.
Thank you for staying with us. Enjoy your summer!
Sincerely,
Sheila Baxley
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £61 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place to Stay”

Park Lane Hotel and Suites

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4 of 5 stars
Cleveland, OH
11 Apr 2008
2/2 found this review helpful

Park Lane is a great place to stay. I stayed there with my sister during spring break in March 2004 and enjoyed it so much that I decided to take my mom there in March 2008. The free hot breakfast was delicious, the rooms were nice and clean everyday. The in-suite full-kitchen saved us money on going out to eat every night because the restaurants tend to be pretty pricey. The shuttle to Coligny was great and convenient. The staff was incredibly friendly. We actually received some bad news from back home while we were there and the staff offered to find us some flights and take us to the airport so we could leave early. We love Park Lane and would stay there again anytime.

  • This TripAdvisor Member:
    • Liked — great room, location, staff
    • Disliked — having to leave early
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunshineGirl421's Summary
Date of Stay: March 2008
Travelled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 10 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Management Response
SheilaBaxley, General Manager
(Management representative)
17 Apr 2008
Sunshine Girl,
I am sorry to hear that you had to cut your vacation short. But, I do want to thank you for taking the time to recap your experience at the Park Lane Hotel for us. It's great to hear that you enjoyed our hot breakfast and our shuttle service. I will pass your comments along to our staff. We look forward to having you visit us again in the near future.
Sincerely,
Sheila Baxley
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £61 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent hotel”

Park Lane Hotel and Suites

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5 of 5 stars
Maryville
1 Apr 2008

We were very happy with our stay at the Park Lane. The room was in excellent condition and had terrific amenities. The staff was very nice and helpful and the hot buffet breakfast (free) was nice. It is obvious that the hotel is an older one that they are working on updating but they are doing a great job of it. The pool was very nice too even though it was cool outside the water was very warm and enjoyable. It was also nice to have a playground for our little one. We will definitely be staying here again if we are able to visit Hilton Head in the future!

  • This TripAdvisor Member:
    • Liked — the large kitchen area in our room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deedledee's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Business
Age group: 25-34
Member since: 05 September 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Management Response
SheilaBaxley, General Manager
(Management representative)
17 Apr 2008
Dear Deedledee,
Thank you for sharing the experience of your stay at the Park Lane Hotel. I am happy to hear that you and your family were able to enjoy our heated pool and jacuzzi, as well as our playground. We hope you will choose to stay with us on your next visit to Hilton Head Island.
Sincerely,
Sheila Baxley
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £61 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Luxuary”

Park Lane Hotel and Suites

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5 of 5 stars
Columbus, Ohio
30 Mar 2008

I went to this hotel while on spring break with my wife and two young kids. The place was very nice with a very friendly and professional staff. The pool was heated and very nice. The jacuzzi is very large and hot. They were doing rehab and was not serving breakfast at the time. Thanks to the full kitchen, I made breakfast for my family every morning. There is a very small playground, but decent for my kids to want to play at everyday. The tennis courts (2) are nice and professional. It was good excercise for me and my wife. There is a basketball hoop out there that we did not use. They provided what was needed to play. The room was nice size and the mattress was soft. Everything was very clean as well. The maid did an awesome job throughout our stay. This place has nice rooms and I highly recommend it.

  • This TripAdvisor Member:
    • Liked — pool
    • Disliked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4realguy's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 24 April 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Golf
Was this review helpful? Yes No
Check Rates
Average price*: £61 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Park Lane Hotel and Suites

( 17-21 of 48 )
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Park Lane Hotel and Suites Address

12 Park Lane, (formerly Residence Inn), Hilton Head, SC 29928