Everything you'd expect from a standard Hilton resort property. The rooms were clean, but not perfect. The walls reeeally needed to be wiped down. Housekeeping was very good, even did the dirty dishes in the sink. Common areas were looking a bit tired/dated, but there were some renovations going on during our stay.

The best feature was absolutely the oversized rooms with the kitchenette - great for a family w/young kids to be able to spread out, and have some cereal for breakfast, a light lunch or snacks during the day. The kid pool was the perfect depth for our 3 children ages 4-8. I didn't even have to get in the water with the youngest all the time, but could sit in the sun and safely watch him. Beautiful beach. All-in-all a very nice stay.

We booked this hotel at the last minute for my son's spring break. We definitely enjoyed the large balcony with direct ocean access, but that was the best of it. It is by no means a full service hotel. You had to rent beach towels and chairs ($4) and carry the very bulky wooden chairs over the dunes and across the beach. If you wanted to pay $7 more you could rent the ones right on the beach. My son rented a bicycle and the chain broke at the end of the beach and he had to walk it back. We used the Concierge to recommend restaurants and their recommendations were not very good. Almost every day my key card became desensitized and i had to bring it back to the main desk. They said it was from being too close to a cell phone or other credit cards, but after the first time I kept it in a separate pocket from those items, so i am not sure why it kept happening. They also charged us $6 to park in the parking lot, whether we used valet or not! If I had paid the $79 other reviewers paid, I wouldn't have minded the constant nickle and diming, but for the over $300 a night we paid it was annoying.

This hotel is maybe a three-star hotel on a good day. Unfortunately, we weren't there on a good day. The Hilton was 100% occupied when we were there and the support staff was obviously overwhelmed.

The property is old and it shows. However, "arrogantly shabby," especially with a beach view, can sometimes be off-set with exceptional (hello, four-star!) service. The service was laughable -- from no answer or voice mail for most extentions we called, to incorrect and late room service orders.

Can we talk about the food? All I can say is, we went down the road to the (rated by TripAdvisor three-star?) Marriott after a couple samplings of the Hilton's dismal fare. Add the surly wait staff and loud construction near the restaurant, and it's a disaster. If we go back to Hilton Head, we'll be staying at the Marriott Oceanfront Resort & Spa, regardless of TripAdvisor's star rating.

We booked 2 nights for our 30th anniversary ($79/Hotwire). Everything was lovely-the room with its kingbed and 9 pillows, thick towels in the bathroom, plenty of coffee supplies. The landscaping was lushfully green, the azaleas and dogwoods were blooming. The view to the ocean, the sunrise and the quiet beach were almost spiritual and heartwarming. The staff were very friendly. They sent balloonsand a small gift for our anniversary. What made it extra special is that, by coincidence, there was a framed picture of a dragonfly in the room(401). I am crazy about dragonflies. Our phones worked all the time. Overall it was heavenly and more than we expected