I just called to make a reservation for me & my children to go down and enjoy a quite family weekend & i was turned away because the ages of my children, just because three of the were 17,18,& 19, he said no because he said teenagers party, are loud and drink & i told the man that my kids were not going to be parting because its a family vacation & he said well they might not do it while your with them but they will when your not around. I called this hotel because of the reviews i read on it, but this was very disappointing & i'll never tell anyone again to stay there. He was making assumptions that we were there to party and whoop & holler and we are a good christian family & just wanted to come down for a nice quite, relaxing weekend. That was very RUDE, & didn't serve your company very well the way you talked to me!!!
if you like rudness go ahead and stay
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 June 2012
We are so sorry you took what we were trying to explain to you out of contex,we have made it a policy to not take under 25 years of age at our property any longer.we cater to families and married couples only.Teenagers have a tendency to party and stay up all night and do not mix well with families,we are not saying that was what your teenagers were going to do.we have tryed to make our place a family place that families will return to every year,please do not think we were not listening to you because we were,we just can not bend our policies unless the parents are going to be with the teenagers.we hope in the future we can help you and even look forward to you staying with us as a family.
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