This was our second visit to this hotel. We previously stayed here in October 2005. The location and facilities suit us well.
The hotel is very clean, the staff all friendly and helpful and the restaurant food very good and now good value for money. The food has improved since our previous visit, though we would have liked to see the a-la-carte menu varied throughout the week.
Our room (42) was a little disappointing, it was extremely cramped. The wardrobe was barely big enough for one persons' clothes let alone a couple. No where to stash the cases out of the way and a tight squeeze past the corner of the bed. The bathroom had been decorated completely in emulsion (including all pipes and wood work) and paint spots and splashes covered all of the fittings, floor and door. The hotel should not use this decorator again. It would not have taken a lot to clean up but no one has bothered. The shower flow was very weak and we had to run the hot water tap for up to five minutes to get hot water through.
I mentioned how cramped the room was to the receptionist and she offered to move us to another room but we had unpacked and did not think it worth the hassle of moving. All of the receptionists were helpful offering advice, booking ferry trips and always happy to have a chat when we passed the desk.
Ranialdo, (sorry if I spelt your name wrong) the restaurant manager was very attentive and always happy to oblige with our culinery requests. He is a great asset to the restaurant.
Overall this was an enjoyable stay and if our bathroom had been better we would have given the hotel an excellent rating as apposed to very good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC