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Gleneagles Hotel: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 84 reviews
84 Reviews
5.0 of 5 stars
53
4.0 of 5 stars
13
3.0 of 5 stars
7
2.0 of 5 stars
9
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 4 hotels in Auchterarder
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 269
Description: Elegant, Edwardian golf resort with opulent furnishings set on 850-acre estate - Beautiful Scottish scenery - 1 mile to train. This description is based on information provided by the hotel.
Address:
Freepost
Auchterarder PH3 1BR
Scotland
Check Rates: £483 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Gleneagles Hotel

( 13-17 of 84 )
“mixed feeling, overall a nice experience”

Gleneagles Hotel

5 Apr 2008
1/1 found this review helpful

Stayed here for 1 night during the trip from Edinburgh to Loch Lomond. The only thing that I can say - this is a very specific hotel for a very specific category of tourists. If you need old-style luxury, like golf (or, for example, shooting or fishing) and have a budget which allows you to pay over 600 EURO a night and not complain on small details - then it's a nice choice. It's like living in a country mansion - a large territory, old-fashioned buildings and nowhere to go outside. The nearest town is 3 miles away.
The rooms are absolutely fabulous, but only at a first glance. A bit old, a bit pretentious, but... cold floors in the bathroom, stained windows, strange air-condition control..
The good things were food (although VERY overpriced), free internet access in the lobby, nice kids room, beautiful views and reasonable quality of service.

  • This TripAdvisor Member:
    • Liked — food, decor
    • Disliked — price, entertainment, some details in the room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thefall's Summary
Date of Stay: April 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 18-24
Member since: 19 October 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Older Travellers
Was this review helpful? Yes No
Check Rates
Average price*: £483 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“as I expected...”

Gleneagles Hotel

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5 of 5 stars
Brighton
4 Apr 2008

I was travelling with my partner and two of our friends and we'd booked a luxury short break that included one of the following for each guest (including dinner in the evening)

* 1 round of golf on either the PGA Centenary, King’s or Queen’s Courses
* 1 hour lesson at The Golf Academy, including a DVD or CD-Rom of the lesson and a swing photograph
* 45 minutes of horse-riding or carriage driving
* 50 clays and cartridges at The Gleneagles Shooting School
* Introduction to falconry lesson
* 2½ hour trout fishing (minimum of two guests)
* 1 hour argo driving in an all-terrain vehicle (minimum of two guests)
* 1¼ hour lesson in off road driving with demonstration and coaching by a fully qualified instructor (minimum of two guests)
* Up to 55 minutes of health and beauty treatments at The Spa

My partner chose the golf and I chose The Spa. The Spa was fabulous - recently refurbished and truly sensational.

I also went horse-riding: gorgeous scenery, lovely horse! The equestrian facilities were amazing.

Food at the The Strathearn was lovely - I haven't had Flambé Crepe Suzette cooked at the table since I stayed the St Pierre Park in Guernsey back in 1999 - truly mouth watering!

The hotel also offer a "cab" service around the hotel - the concierge "delivered" me to the equestrian centre and also took us into Auchterader - no charge!

We stayed in a Classic room - but we certainly weren't disappointed - fabulous room. Ok, so we didn't have a view of the grounds (there were no Sovereign or Estate rooms available) but we did have a view of pretty courtyard and the bathroom was as you would expect - large with top notch toiletries and the bed was MASSIVE!

Stay at Gleneagles and be completely pampered!

  • This TripAdvisor Member:
    • Liked — The Spa
    • Disliked — Prices in the bar!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JLD71's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Age group: 35-49
Member since: 07 November 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £483 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“mixed feelings”

Gleneagles Hotel

1 Apr 2008
1/1 found this review helpful

We booked a night in Gleneagles as a special treat as part of our honeymoon in the Highlands. Over the past few weeks we have stayed in a number of hotels ranging from 3* to 5* and to be honest Gelneagles wasn't my favourire, considering the price we paid!!

We stayed in an Estate room which was nice, but i had higher expectations. The bathroom was the best part of the room, it was beautiful, but how much time do you spend in the bathroom!! The hotel does have a grandure about it and the drive/lobby is very impressive. However i found the bar area rather dull and overpriced (£9 for a vodka and soda), the food wasn't anything to rush back for and overall the place was ok.

The best thing about the hotel is the service, the staff were very polite and helpful and made us feel special as it was our honeymoon. And the pool area was lovely.

Overall i don't think its worth the money.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SharonScotland's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 02 March 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £483 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Give Glenmor a Try!”

Gleneagles Hotel

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5 of 5 stars
London,UK
30 Mar 2008

We have just returned from a week at Gleneagles. We stayed in a three bedroom lodge in the Glenmor Village on the hotel grounds. This is truly a fantastic experience if you are with a family or friends, and generally much cheaper than staying in the hotel. There are 2/3 and 4 bedroom lodges available ( all have sofas which can be converted for an exrtra 2 sleepers), each bedroom has en-suite bathroom and flat screen TV and DVD facilities. The whole house has a SOROS sound system and wiring for ipods etc. Each lodge comes with bikes, and more can be hired.

All the facilites of the hotel are available at residents rates, and they will even shuttle you on demand from your lodge to the hotel and back - even though it is only a 5 minute walk- not much further than some of the rooms given the grandeur of the hotel.

We really enjoyed our week - there were 6 in our party - and there was plenty of space - and fresh croissants and bread can be delivered to your room fo rbreakfast each morning - a really relaxing experience all round.

I agree with some of the negative comments on here regarding :

1 The pool area - very tired, needs a complete overhaul. next to the new spa (which has to be one of the best spas I have ever been to - really amazing!) - the pool area looks very tattered and tired, and as one other reviewer said is frequently overrun with kids - they need to segregate an adult pool and the hot tub at least - to be of the standard of a five star hotel - the problem is there are over 1000 club members who are local residents, hence the children, and the problem in finding a refurb opportunity

2 Andrew Fairlie - The menu hasn't really changed - we have eaten there 5 times now, and there is little different on the menu except the prices which have risen by nearly 30% in 2 years - it is now more expensive to go to Andrew Fairlie than Gordon Ramsay in London. We will go back to Gleneagles but have both said we are unlikely to visit Andrew Fairlie as frequently - the food in the Strathearn is excellent, more reasonably priced, and you get a much more varied menu.

  • This TripAdvisor Member:
    • Liked — Fnatastic activities
    • Disliked — Pool mobbed by young children and tired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JLS24's Summary
Date of Stay: March 2008
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: 10 November 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £483 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Complete rip-off”

Gleneagles Hotel

23 Mar 2008
4/5 found this review helpful

We stayed for a weekend at Gleneagles recently as part of a family celebration, mainly becasue we were keen to have dinner at Andrew Fairlie. And dinner there was the only highlight of this otherwise appalling stay. The rooms are very tired and poorly equipped - for £350 a night I expect somewhere to plug in a hairdryer that is close to a mirror and also do not expect frayed carpets and upholstery and rotten windows. We also didn't have any water on the Saturday morning so couldn't have showers/baths before breakfast and neither did anyone else in our wing but there was no apology from the hotel let alone any compensation. We were told by reception staff that they couldn't understand what the problem was as we could use the showers in the swimming pool instead?! Not really a 5 star response.....especially when the pool and changing rooms were full of screaming children, not exactly a pleasant start to the day.
The public rooms and corridors of the hotel are horrendous, it doesn't look like the hotel has been decorated or refurbished for decades. The Strathearn restaurant is dark and dreary although the service for dinner was good. Try to avoid the busy times for breakfast as there tend to be queues for the cooked breakfast buffet items as they run out of most things frequently. Also, beware of the dinner menu at the Strathearn (the only place to eat as the other restaurant is in the health club and is clearly aimed at young families), we only had two courses on the Friday night as we had been out for lunch and in fact, I only had two starters but were all still charged for the full 3 course menu, i.e. £50 a head plus wine. We live in London so are happy with London prices but this was really poor value for money in comparison.
The hotel has a good gym and pool but just beware that it is used heavily by local members and not just hotel guests so it can be really busy at weekends.
We had an excellent meal in Andrew Fairlie on the Saturday night but it was somewhat marred by the fact that the hotel was hosting a conference for a property company on the same night so the music from their function was blaring and could be clearly held in Andrew Fairlie. The corridors and bar were also full of drunk people from the conference play fighting or being somewhat friendly with each other which kind of spoiled the ambience of the hotel. This was also not ideal as the function room shared the same toilets as Andrew Fairlie and my mum came back from one trip saying she was horrified to find people had been taking drugs in the bathroom! Overall, the hotel seems to have lost its way and is crying out for a refurb. We were keen to share our comments with the hotel manager and asked to speak to a duty manager when we checked out but the woman we spoke to on reception (Helen) was clearly not interested in hearing any comments so we decided to leave and submit this review instead. When we paid our bill, we realised that the hotel had charged my parents for all the little surprises we had organised for them (such as champagne in their room and a birthday cake which should have been billed to us as it had been arranged in advance) and again, didn't care or apologise that my parents had then seen what everything had cost which was poor. At the cost of £1300 per couple for two nights, this was a very disappointing stay and we would never go back.

  • This TripAdvisor Member:
    • Liked — Andrew Fairlie
    • Disliked — Poor room, lack of water, uncaring service, no value for money, horrible public areas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aston76's Summary
Date of Stay: February 2008
Travelled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 23 March 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £483 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Gleneagles Hotel

( 13-17 of 84 )
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Gleneagles Hotel Also Known As

Address: Freepost, Auchterarder PH3 1BR, Scotland