My previous visits to this hotel have ended with me writing a wonderful review on tripadvisor about all aspects of this hotel. I do still think it is a beautiful hotel, lovely rooms, friendly staff and the best kids club that I have come accross. Lots of entertainment for the children. A great family resort. However my past 2 visits have left me very disappointed at the quality of the food and the service in the barasserie. Both lunch and dinner could only be classed as dreadful. Lunch consisted of cold food, hard baked potatoes and wrong orders being served. Dinner was disgusting. Started off with wrong drinks order that took 3 waiters and 25 minutes to get right. Only half our parties starters came and were finished before more starters arrived. We are still waiting on the last persons starter, she eventually gave up. Main course came 1 hour later, the salmon was dried/burned and looked dreadful. The lamb was hard and tasteless. Once again 2 members of our groups main course did not arrive till everyone else was finished. Another main course should have had a side salad that did not arrive till she was finished despite asking several waiters for this. The manager seemed to find our complaints amusing and we had to eventually ask for his manager who I have to admit was very nice and friendly and did take our complaint seriously. We were compensated by removal of wine from our bill and given a bottle of fizz to compensate. However all in all our night was ruined. We left the restaurant 3 and a half hours after entering it very unhappy and hungry. I have to admit breakfast the next morning was wonderful and we had no complaints. However our last experience at Crieff Hydro will be our last visit. There are too many hotels to choose from to accept bad food like this. Bad show Crieff Hydro

Booked 2 nights DB&B in "Executive Suite" - more like staff chalets.! Should have taken my tools to help make up the pull out bed (some wood and a mattress). Dirty room service tray's left outside our "Executive Suite" from when we arrived until the day we left - the local wildlife had fun with those in the early hours of Sunday morning.! Meal in the Brasserie Saturday, sent back cold... meal on the Sunday perfect. Millions of kids.. don't get me wrong, I like kids - but I couldn't eat a whole one.! I found the staff, except one at the reception, to be most helpful...

In summary - Crieff Hydro.. if you're trying to get rid of your kids for hours on end... Great.. If your looking for peace and quiet, forget it - you'll spend your time listening to other peoples kids screaming the place down.

Just spent fabulous night at Crieff Hydro - wonderful bright, superbly decorated room, wonderful views, great staff, leisure facilities abound but maybe pool area could do with a bit of modernisation. Breakfast was included and was particularly tasty - buffet style with all you can each - even haggis! Will definately give this hotel a return visit.

The festive weather without a doubt made this hotel eve more spectacular than it already is. Attended winter Xmas conference. Enjoyed every minute of it. Food very good reasonable beer prices all in all an excellent hotel although location wise it takes some getting to although for some people that may add to the attraction!!!