I have never posted a negative review before as I work in hostels myself and I know how one sided these reviews can be and how easily things can get negatively misinterpreted for the sake of someone looking for a freebie, however; There is no way that this hostel comes close to 4 stars.
I have stayed in many hostels both in the UK and abroad and this was certainly the most misleading & disappointing. At £22 per person per night out of season (mid March 2012) not only is it expensive but there is nothing to justify the cost. The beds were a series of hard coils & springs that dug into every bone, no bedside lamp/light just a beaming bulb hanging down from the ceiling, the hostel was at full capacity (60+) with two drying clothes for dishes, no washing up liquid, only half a dozen cups to go round and 3 small pans to cook with! People were queuing to get a cuppa! The showers were tepid on a good day and freezing the rest of the time and only half the tables and chairs needed to accommodate everyone.
My boyfriend and I booked because we were part of a canoeing group that was hosting its weekend from the hostel's site (organised and booked months in advance so they knew we were coming!) and guess what? The inadequate one rail drying room was not even operational! Our main reason for choosing the hostel as apposed to camping or B&B was for the use of the drying room as we would all have wet gear. There were a lot of unhappy cold soggy people who couldn't even make a decent meal or have a drink of tea.
When any of these things were mentioned to 'management' we were just met with huffs! To make matters worse on the last night of our 3 night stay we were asked to move rooms as we were the only ones in that lodge and they didn't want to have to clean it just for the sake of two of use!! Why take our booking then? You can only pay cash on arrival too, no cards accepted of any type, bit dodgy?? The only reason I have given any stars at all is that the two girls who I presume were assistants were very friendly and approachable and deserve to work somewhere far better managed.
- Also Known As:
- Stravaigers Lodge Fort Augustus, Loch Ness