I was really looking into spending New Years Eve at the Hotel after all the great comments in this site. I contacted them twice and nobody was able to tell me about the New Years package,or if there was any rooms available. So unprofessional that it is unbelievable!!! The reception lady said that i should check what it says in the website! Bless!!! Told her there was no information about the menu, etc and she said that she didn't know either, so i finish saying THANK YOU for all this misunderstanding as if they plan things that badly i wouldn't have too many expectations!Thumbs down in customer services, such a shame because the place itselfs looks very nice...
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