We arrived on time for our weekend away to find no one at home with no instructions as to how we get into our room.
With no phone reception we had to drive to a higher hill to call the number - only for it to go to a voicemail message with no mobile number.
After digging out our confirmation we found a mobile number - called that and got hold of the owner who said he'd been trying to contact me all day - yet I had no message, email or text message to advise how to get in.
After we finally got in we tried to make a coffee only to find no milk had been provided. After trekking to the general store and getting back after dark we finally got to relax - put the kettle on and the power went off.
Still no one around to help out - managed to send a text message saying we had no power, after no response we went out to hunter around for the fuse box. Finally found it and turned it on - luckily we knew how to do this!
No response to the text message - no one came to apologise for the inconvenience caused or the trouble with getting into our room.
We stayed 2 nights - on our last morning we we're rudely awakened with a drill next to our head after being out late the night before. So we put the TV on only to find that the TV connection had been cut.
After that we thought no point in staying any longer so we started to pack only for the Power to go out again.
Saw the owners outside and they said good morning - I complained about the drilling next to our heads and the only response was "oh sorry about that" No acknowledgement of the other issues.
Terrible management, terrible customer service and ruined the point of a relaxing weekend away!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC