This is a beautiful hotel, with serious problems with their operations. I had several problems with my room and bill during a four day conference.
The first room I stayed in the bed was broken. I reported it to the desk the next day, when I returned to my room after a busy day of meetings and activites the matress was turned over on its side revealing a busted bed frame. I called the from desk and was moved to another room it took over 30 minutes for all this to happen and did not get to a new room until after 11:00pm.
The second room had a toilet that would not stop running and the phone did not work.
When I received my bill on the morning of check-out there was a charge for $54 for a bar tab I did not make. I had to go to the front desk to get this charge removed from my credit card.
Please check your bill before you leave.

My wife and I live in Dallas but stayed two nights while attending a ball. We stayed in The Tower (be sure to ask for it) which has been completely updated and renovated. The bed, room, desk and lighting in the room was very nice. The bathroom, though brand new, is still small but okay. Towels were fresh and excellent. Good hair dryer and a magnifying mirror, mouthwash, and the usual other extras. The shower curtain was on a curved shower rod which we like.

The elevators were very quick with very little wait even during busy times. It was an easy walk to most areas of the hotel and The Verandah Club, the $15 extra health club facility.

A bottle of water out of the mini bar was just $1.75 (reasonable by big hotel standards) and the coffee brewer was one of those "by the cup" machines. We liked it very much. There is a "Starbucks"-like set up in the hotel's bar area at the bottom of the elevators that was quite reasonable! A BIG cherry danish served on a plastic plate with plasticware was $2.50. I brought my free hot tea from my room and had a nice quick "breakfast" in their bar that is in open area of the lobby.

The HVAC worked splendidly, water pressure and hot water were great, and morning newspapers were welcomed. Yes, the doors are heavy and slam loudly so be careful. That said, we never heard anyone in the hallways or other doors slamming. Nice.

We had dinner in The Terrace Restaurant. There were only 4 tables full the entire time we were there. The problem with that is that waiters are LESS attentive when there are fewer people dining. My wife's side dish was completely forgotten and came out after having to hunt down the waiter and ask for it. To their credit, they did not charge us for it. All in all a good meal that was prepared fairly well.

We tried to use the main hotel pool but it was closed due to chemical treatments. We insisted on being comp'd into The Verandah Club which was only "okay". There was an "out of order sink" in the men's locker room, rusting drain troughs in the pool and yucky tile in the yucky jacuzzi area. In the summer it is probably much nicer, but on a February morning it was not very pretty.

The Anatole has added a "Charge per day" parking lot in the last couple of years so be aware. Their valets were cheerful and efficient as were their check in people.

There is a Denny's across the street within walking distance for those who want to eat a little cheaper. That said, the quickie food in the main open atrium area is reasonable for breakfast, but a bit expensive (like most hotels) for lunch.

We prefer smaller hotels but, overall, this was a good stay.

I used to live in Dallas, and always used to think it would be fun to stay at the Anatole. I got my chance last week, and having booked for 2 nights, left after the first.

It wasn't terrible but it was a bit devoid of atmosphere. This is partly due to the location, hard up against 14 lanes of traffic in a slightly dodgy part of town and partly because of the hotel's sheer size. Maybe it would have been better if I had been part of one of the conferences, but it seemed like a lonely place. I might have been put off by the surrounds though, which were gloomy.

If you stay on the executive levels (about floor 24), you need to go down to the ground floor to catch the (one) elevator up to the 28th floor. It's a large hotel, so it takes forever to get all the way down and then up again. Those rooms seemed to have been recently renovated - quite reasonable looking and very large - although they did smell of paint as of early Feb 2008.

I am a business traveler and a Hilton Diamond VIP. It seems to me that this hotel's primary function is to extract as much money as they possibly can from their convention customers.

To be fair, the room was fairly large for a standard room, and the bed was comfortable. The bathroom was small. The closing and slamming of the doors by guests and housekeeping was extremely LOUD!!!

Self-parking at the Anatole is $15 a day. There isn't another hotel in the immediate area that charges for parking. When I brought up the parking charge the desk clerk gave me a "free" pass for the week. When I left the parking lot for the first time and was asked for my room number, I asked if I was going to be charged. I was told that I would not be charged all week as long as I had the pass. When I got home and looked at my bill I found out that I had been charged parking for each and every day!

Executive Lounges at most Hiltons are where Hilton VIP's get free appetizers and free drinks. To get to this lounge you have to use a specific elevator and press AND HOLD IN the button on the side of the frame. Of course, no one told me that when I checked in! The ONE beer that I thought was going to be free was $5.75! When I tried to pay cash I was told that I had to use a credit card or charge it to my room! They wouldn't take cash! Also, the appetizers were very cheap for a hotel of this size and supposed stature.

They also charge for the exercise facility. Surprise, another $15 per day! I got it "free" because I am a Diamond VIP! They gave me something free that most hotels do not charge a dime for!

I ate at the Mexican restaurant at the hotel. My enchilada was cold and my bottle of beer was $6.25! I guess the $5.75 that I paid in the Executive Lounge was a discount!

If you stay at the Anatole, make sure that you know what you are getting and not getting. Watch your bill each and every day!

I expect more from Hilton, and usually get it. Not at the Anatole...