a couple of years back i had no problems with this hotel because the staff was friendly, the rooms were clean, and besides the hiltons, it was my second best. However recently.............when i got in from a long drive i was expecting to rest in a comfortable hotel with no problems....boy was i ever so disappointed when i got to the room.. i actually had to relocate rooms because there were stains on the floor and an awful stinch in the room. i got to my second choice room and it was no better i was so mad that i checked out early and i will never return.

My family stayed at this hotel Thanksgiving week. And man oh man.
First do not, I Repeat Do Not Call in Your Reservation. They got me that way.
Their site didn’t accept online reservations. I wonder why. Because you have
proof of the price quoted if you reserve online. They force you to call in so if they quote you a lower price, later on they can raise it when you arrive at the hotel. If you have to do it over the phone, Please make them fax a price on paper. Over the phone they force you to leave a credit card number. Then when you get the to hotel and see that’s its crappy. They won’t let you leave. They tell you if you leave and go to another hotel. They’ll still charge your card the full amount. They quoted me $300 over the phone and then charged me $570 once I arrived. And since I don’t have proof of the original quoted price because I called it in, my bank made me eat the difference. This hotel is a rip off and is not very clean. They don’t have the TV channels promised. The beds feels like bed bugs are on it. Do your self a favor and stay in downtown Dallas. You’ll be much happier

What a great place to stay. I found this hotel on this website and I dont have any regrets staying there. I took my wife to Dallas for her birthday and we both determined that we would stay there again. The staff was wonderful the facilities such as the whirlpool and the gym were great. In addition to this was the great breakfast and the awesome central location. My only regret is that we didnt find this hotel sooner. Also, for you military travelers out there, they do have a military discount which is always good. Like I said, we will definitiely be staing there again.

Jim

I have stayed at this hotel at least 5 or 6 times on business since they opened two years ago. The staff is absolutely the best I have ever seen anywhere, and the hotel is only a short 10 min drive to downtown. I guess I see now what they mean on those commercials when they "Stay Smart," that is...why pay an extra $40-$50 / night elsewhere for less free amenities and the same rooms?

The hotel is elegant throughout and the rooms are very nice and spacious. The pictures on their website are very reflective of how they actually look. They provide free use of their business center, free internet access throughout the hotel (wireless and internet ports in each room), an indoor jacuzzi pool, workout room, and best of all the free continental breakfast (the cinnamon rolls are awesome)! There is also free cable TV and HBO (I think about 60 some odd channels or so). There are also a number of really good restaurants nearby.