This hotel seems to be operated by owners who only invest money when forced to. The lobby and breakfast area are very nice and the breakfast was up to standards. I would have rated the service higher if the staff had been able to give better travel directions and been able to figure out how to turn off the message waiting light on our phone.
My problem was with the suite itself. The living room contained a sofa bed that had definitely seen better days and a TV that was so old it required a device to recieve current programming. The sink in the wet bar was damaged iin several places.
The bathroom looked like a real amateur had been turned loose with a caulking gun. The ring arould the turb drain was badly corroded and the lavatory sink had ben poorly repaired.
The two queen size beds were placed so close to the walls that it was difficult to access the beds and difficult to close the bedroom door. The bedroom furniture was old but serviceable, except fot the item between the beds. This piece was old, cheap and badly damaged. The front was chipped and the top was badly blistered. I looked like it had been rescued from a college dorm before the dorm was torn down.
To add insult to injury, we paid $175 a night plus tax for this suite. There was a convention in Downtown Houston that week and management decided to take advantage. Next week the room is available for less that $80.
- Also Known As:
- Country Inn & Suites By Carlson, Houston Intercontinental Airport East Hotel
- Country Inn And Suites By Carlson, Houston Intercontinental Airport East
- Country Inn Humble
- Humble Country Inn
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