Upon arrival this place looked great, just like online in this case, however, looks are deceiving. The furnishings are very nice, rooms are very spacious. The problem for me began when we walked in the room. It was musty and my nose and throat automatically started to bother me. It wasn't until we turned the air on that I realized the smell was smoke. Upon further inspection we realized that our non smoking room was right next to a smoking rooms and most of the rooms on the hallway were smoking.
At around 9:30 when we were trying to put our small children to sleep we hear loud coughing coming from the room next to us, not surprising due to the smoke problem. We also could hear their conversations through the paper thin walls. In the morning their "continental breakfast" was more like a "continental snack". They had cereal or bagels and that was the extent. They were out of milk and just when I thought maybe I'd just have a drink from their fancy cappuccino maker, it only produced regular coffee, and bad coffee at that. We ended up stopping on he way out of town for breakfast.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 May 2013
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Thanks for staying with us during your recent visit to our area.
Your observation related to cigarette smoke has been taken seriously and have taken adequate measures to avoid the same.
You shall definitely find the difference during your next visit.
Also we have improved the quality and quantity of the continental breakfast.
We await your earliest next trip to our area and promise a nice stay with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC