We just got back from 9 Beaches. We went for the 3-4-3 April 1st through the 6th, 2008. My mom, dad, 14 year old nephew, myself, husband and our 8 and 11 year old. I am a little reluctant to write this review but, I feel the need to express it for others.
First of all, it is NOT for everyone! My family is laid back and just LOVED the cabanas, the view, the water the people. You need to have an open mind when you go to 9 Beaches, this is not the posh place where you will get spa treatments, or golf on site. Although, all of this will be arranged for you if you would like.
Service in the dining room can be slow at times, but, it is not due to the fact that the workers are not hustling. They are awesome people who don't always have the staffing that is needed in order to prepare the food in a timely manner. James, Fleny, Imelda are the BEST by far! They are professional, friendly, and MOST accommodating in EVERY situation! They are what made our stay so nice and the wait for the food not so bad. Besides the fact that the chef personally made my son pancakes to accommodate his needs!
Robin, the manager is fantastic! I can't even begin to explain how he went above and beyond for our family during our stay.
Gina, Willy, Sara and Laurie are great at the front desk. Very helpful!
The only negatives I can say is that there is limited dining at the resort and in April there are a lot of things that are still not up and running. We didn't know that prior to our reservation, so that was a bit disappointing. But, then again Robin came through and hand delivered smore's to our cabanna to roast that evening at the fire pit! You can't get better service than that!
Would love to return and wish 9 Beaches and the staff all the best for years to come for a successful resort and make it to number 1 place to visit in Bermuda.
Oh, if you do get lucky enough to go make sure you see Pappa! He is the man!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC