Having read through a number of reviews on the Villa Marina Hotel it is sometimes difficult to raise new comments, anyhow here goes, we found the hotel very clean and maintained to a very high standard both in public areas and in the rooms. The rooms were cleaned every day when fresh towels were supplied if required.
We were in the hotel for a week in May 2009 and for the first few days the food was the best I have came across in any 3 star hotel in Spain, however something must have changed in the second half of our holiday and standards of quality and choice appeared to drop and we found the food very bland and tasteless, not a problem as there was always something available, possibly the hotel is a victim of its own very high standards.
The bar service was very quick and efficient and when the staff noticed there was a queue building up another member of staff would move behind the bar to help serve drinks and holidaymakers were directed to join other queue, a very slick operation from staff.
All staff we came in contact with were extremely helpful and friendly and any request was carried out at the first opportunity and always with a smile, quite frankly the staff at the Villa Marina Club must be the best I have came across in any hotel in Spain. Many other holidaymakers we met were on their third and fourth visit to the hotel which backs up my observations.
The pool bar was open until 10:30pm for pizza, hotdogs, burgers & chips. An amusing sight throughout the day and evening was the continual procession of children of all ages making their way to the pool bar for ice cream where each was made to feel very special by the bar staff in attendance.
One particular excellent amenity was the free hotel mini-bus into Salou and return, this ran in the morning and late afternoon, for those who wanted a bit of exercise 20 minutes took you down to the beach & harbour and 35 minutes took you into the centre of Salou and that was at normal walking pace.
Evening entertainment in the hotel was good, with a quiz and bingo each night prior to the main entertainment and before the quiz & bingo there was entertainment for the children from the very hard working entertainment team.
There were two pools at different parts of the hotel grounds but the jewel in the crown was the adults only roof top solarium with two Jacuzzis, unfortunately we were in the hotel two days before we learned of its existence, there were a many dials, knobs and buttons on the Jacuzzis but no instructions, I did mention it and it is being attended to as there is still work ongoing to complete the area which will include a bar.
The Villa Marina is a really great centre for those with children and I would recommended it to any family, however it may be just a bit too noisy during the height of summer for those without children. The only problem that we encountered and it is not one of the hotel’s making was the very high prices in many parts of the resort, without careful monitoring Salou and Spain will be taken of as a holiday destination for UK holidaymakers.