M37, F28 we stayed last year in August 2010 had a lovely time, this year in August 2011 it was a totally different experience.
The hotel is 95% German this year it was 50% last year. They are the rudist people i have ever met, No manners, rude, arrogant, push into queues, ignore you and look you up and down as though you are dirt. They make no effort to try and communicate with British guests and i tried, in fact i felt i was invading their hotel and so you feel isolated.
The hotel now has new owners from last year and is now set up as a German hotel. The British rep doesn't even visit the hotel now as there are hardly any Brits she came every day last year. Didnt see her once in two weeks. Other Brit guests were given a number to ring to try and arrange their own coaches at the end of their holiday.
The entertainment is awful, a different man every day playing an organ badly and singing even worse.If you have kids then there is nothing for them to do other than try and get on 1 table tennis table/ pool table by the pool, pool volleyball once a day where the German men more or less have a punch up, this hotel is not for kids. We went out every night as i would of hung myself listening to the hotels entertainment, plenty of night life, kasba center and the yumbo center full of bars and clubs within 15 minute walk, Sparkles showbar at the yumbo is a very good night out.
Lunch and evening meal in the restaurant was ok, men have to wear trousers for evening meal. a reasonable choice with a salad bar and sweets, although the breakfast is poor, cold food, skin covering beans and eggs, twenty person queue for coffee machine, the pool snacks during the day are some dry biscuits in the afternoon which is very poor, nothing else available.
There are a good selection of all inclusive drinks (local booze) from 10am till 12 at night served at the main bar and a poolside one, although when busy and with the Germans pushing in it can take 20 minutes to be served.
You have to get up early for a sunbed by the pool as they are gone by 9 o clock.
The hotel is right by the beach which is good. A couple of minutes walk and the beach is lovely with sunbeds which you have to pay for.
The rooms are clean with air con and the staff are very friendly apart from the people on reception who have adopted the German way of doing things.
Make your own mind up if you like but you wont be seeing me there next year i will try another hotel when i go back.
- Also Known As:
- Lucana Hotel
- Lucana Hotel Playa Del Ingles
- Hotel Lucana Gran Canaria
- Hotel Lucana Gran Canaria/Playa Del Ingles
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