We have just returned from a one week stay at this lovely hotel and have to say we were sad on leaving to come home. From the moment we arrived we were made to feel extremely welcome by reception staff and nothing was too much bother for them.
The pool area was fantastic and large with lots of sunloungers and parasols and was kept extremely clean. In fact everywhere in the hotel was spotless, the staff seem take alot of pride in the accommodation. Snack bar provided waiter service to your loungers for drinks etc which was a lovely touch and food there was equally as good. We ate there 4 days out of 7!!
I must comment on the Riu staff, I have never been to a hotel where the staff are so helpful, friendly and polite and genuinely seem to enjoy working there. They made the holiday for us and were brilliant with my 2 yr old son.
Only down side to this hotel (which may I say is minor) is that the rooms are slightly dated and are in need of refreshing, however, the cleanliness overall is brilliant so this didnt bother us too much.
All in all this is one of the nicest hotels we have ever stayed in and the staff are the friendliest we have ever had. If you are thinking of booking here I highly recommend it. You should'nt be disappointed.

Had a great time and can't wait to come back again next year to all the great Riu staff!

We booked direct with RIU and got a reasonable price for a late booking. We booked a 1 bed apartment which was overlooking the RIU Waikiki next door. The room was basic 2 hobs a fridge and all the cutlery you could wish for.....This is supposed to be a 4 * rated place, but there was no kettle, toaster, microwave Ive stayed in better 2 key places.
They supply an iron from reception but there only seems to be 2 irons for the whole hotel, and no ironing board either...so its the towel on the coffee table time again. UKTV is a no-no its the usual SKY news and BBC World for those who cannot live without UKTV! This does get on your nerves!

The beds were rock solid and i personally slept on the couch for 5 nights and I was constantly waking up on those horrid beds!

The good points:

Staff are excellent, friendly and very knowledgeable, cleaning of rooms was good and towels galore! Shower also did the job, for the ladies, the hairdryer was quite weak so those of you with goldilocks hair...beware and take your own!
The apartments are a great size though!
Pool area was very nice and secluded from the road outside with a plethera of sunbeds but get them early if you want them to be in the sunshine! Also waiters will offer drinks service at your sunlounger!! (nice touch)

Good location 2 mins to Gran Chapperal and about 7 mins walk to Yumbo and to Kasbah. Taxis a plenty on the left of the entrance.

Free bus service to beach, early morning then it stopped about 12pm until 15.00pm.

Would I stay here again.....?

No, there are far better equipped apartments for cheaper and less * ratings.

I stayed at the hotel for a couple of days during New Year. The hotel had a nice pool & reception but the room décor was hopelessly outdated. Moreover, the bathroom was not very fresh and I had problems with the shower. I found that price/quality was not satisfactory.