We have just returned from a 14 night holiday at the Los Geranios Hotel in Tenerife on 9th January 2007.

We were greatly disappointed as the reviews we read beforehand were really good.

We were in room 71, right by the generators which were sounding from eight in the morning until 12 midnight. Also we were situated by steps which was the main walkway to all the lower apartments. People were coming home at all hours, therefore preventing us from sleeping.

When we complained to reception, whoever was on at the time seemed to have difficulty in understanding what we were trying to say, which I find a little disbelieving as they were quite conversant with other Engish couples who were after advice!!

We finally spoke to the Customer Relations Officer who was based at the apartments now and then, and she offered us an alternative room just along the corridor which made no difference at all, and said that there were no other rooms available for the duration of our stay, which was by then still another 11 days.

My wife is pregnant and we have a three year old daughter, so to save uprooting for a room just as bad, we decided to stay put and suffer for the rest of our holiday!

There were many other issues that I would like to write about, but that would take forever.

Thanks Los Geranios for a not so lovely holiday!!!!