Stayed for a week with my family (3people) via TUI
Germany. The room we got was quite OK , but located
right above a cellar with ventilation machinery , so nonstop noise guaranteed and secured.
Could not sleep a wink .Reception was just hopeless and did
not do anything to change our room(they said it could possible
only if manager gave OK, but manager had two days , so sorry.
I told them to call their manager and they said they could not because the manager did not receive calls when off ??!!)
Second day we bought noise stoppers and put into our ears, cause the manager came back but did not change our room-
she said hotel was full)
Wanted to watch EURO 2008 on tv in the room, but there
was no audio ! Again to the reception and again the same
thing : "nothing can be done this is a big technical problem'
That problem lasted for the whole week of matches including
the final !
Food was a tragedy , even breakfasts, not mentioning dinners,
which we paid for the whole stay but had just 2 or 3.
While dinner you are supossed to pay even for tap water
and of course tea and/or coffee.
Entertainment in that place is a total crap , boring and
absolutely nonprofessional.
On top of the abvove : reception staff very unfriendly with an
exception for one young lady, who tried. The rest of staff
did not care at all and did not know anything at all ( I asked
for the nearest Avis and they toldd me to call infoline !)
Waiters rather bored by their job and their manager ( alike of
the Faltty Towers' hero) whose main job was controlling
if anyone took out anything out to his room from the buffet.
Our son took a teabag from the breakfast to have a cup in our room and was treated by that 'gentleman' unacceptably.
Will never return !
119 Reviews
7 Reviews
66 Reviews
161 Reviews





Rooms
Cleanliness
Rooms




