First, the front desk is not staffed 24 hours. The fire alarm went off at 2AM in the morning one night for about half an hour, and of course, not a soul in the hotel that worked there to talk to. We just gathered out front and waited for the fire department, and they gave us information about, ya know, whether there was a fire.
The room was NOT clean, and they don't clean daily either--just once every seven days. You have to take your dirty towels to the front desk to swap them out. There were dirty towels from the last guest left in my room, the bed had hair all over it, the floor had clearly not been vacuumed in months. No little bottles of shampoo either, so bring your own.
The bed was the firmest, springiest bed I've ever seen, and the pillows were about 1" thick. The desk chair was just a wobbly little wooden chair that was impossible to sit in comfortably for more than 20 minutes. The TV was a 19" TUBE television that must have been 20 years old, and wasn't properly secured to the rotating base--I almost knocked it off while trying to swivel it. It must not have been hooked up properly, because the picture had static on every channel, I couldn't fix it.
The AC unit was about the worst I've ever seen. You had to leave it set on HIGH on 60 degrees to get the room down to the high 70's, and then it would cycle on and off constantly... and loudly.
Despite being in Round Rock, the area has a run down--and kind of scary--feel to it. The restaurant right next door is closed down and deserted and dilapidated, heck, even the sign for the hotel itself is rusty and has letters falling off of it.
STAY AWAY. The La Quinta a quarter mile away is the same price and DRAMATICALLY nicer.
- Also Known As:
- Extended Stayamerica Round Rock, Tx Hotel
- Extended Stayamerica Round Rock, Tx Hotel Round Rock
- Extended Stay Round Rock
- Round Rock Extended Stay
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