Everything in this hotel was perfect. From the large & comfy rooms to the many "little" extras like fresh cookies in the lobby & a book shelf full of books & games available in the computer room.
Unfortunately the pool & hot tub were not *IN* this hotel. We were a little disappointed when we discovered that the pool & hot tub we had access to were in the hotel next door. In fact - it appeared the cluster of 3 or 4 hotels in this location all use this one pool.
It was just a short walk across the parking lot but in the winter time, an inconvenience to have to put on warm clothes or coats & boots to go enjoy the pool. But like I said - this was a *little* disappointment.
The *BIG* disappointment was how disgusting the pool, hot tub and whole pool area were. The hot tub was gross and the water barely lukewarm, the water looked it hadn't been cleaned in days.
We decided to try the pool instead, but it was the same temperature... just barely warm. And as I moved my hand through the water, a huge clump of nasty hair became entangled in my fingers. It turned my stomach - so we got out & left.
The whole pool area - floor, bathrooms, etc were filthy. Obviously with 3 or 4 hotels all using the same pool area, many users are coming in from outside with wet & dirty shoes.. and they do not do anything to remedy that.
If the pool is that bad, I would hate to see what the rooms over there are like.
Although I found cheaper rates elsewhere, we specifically wanted a hotel with a pool & were excited to book at Smart Suites. As happy as I was with the hotel itself, I feel I wasted the extra money spent to have access to a pool and hot tub.
- Also Known As:
- Smart Hotel
- Smart Hotel South Burlington
- Official Description (provided by the hotel):
- The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more less
- Reservation Options:
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