The stay was great. The service was awsome and everything was great even the pool, spa, and the hot tube. There are nice mountain biking trails, hiking trail and ski lift rides. There is bell hop service and valet parking. This is the idle trip to come and releax. If this is what you like to do this is the trip for you.

Nice location on the mountain, nice warm pool. But like it's corporate builder, the hotel lacks soul. Let's hope the new owners of Mt. Snow inject some life into this hotel.

Let me begin by saying that we have been to several 4 star resorts. Also, we are very experienced within the ski industry (Ski Patrollers at another resort). We were apprehensive when we saw some negative reviews however, our experience was very positive:
Service: The employees couldn't do enough for you. Always a smile, very polite and helpful.
Rooms: Clean, very comfortable, could use some updating, A/C didn't work properly but it didn't matter since it was still 20 degrees at night.
Skiing: This was the end of March and beginning of April. Of course it was spring skiing, but it was great. Slopeside accomodations were nice.
Food: This package had breakfast included. Not just a continental breakfast, but a full buffet breakfast. Food and service were excellent. The only problem was that the restaurant opened at 7:30 am. This should open earlier (maybe 6:30 - 7:00) because the lifts open at 8:00.
Property: Common areas were very nice. Good fireplace, Health club had a well heated outdoor pool and 2 hot tubs.

An itemized list will be easier...

1) $345 for one night in a studio room with a PULL DOWN bed.
2) 20 minutes to check in with the manager having to ask his supervisor for special permission to honor my ASC discount.
3) Broken heater in room, single blanket for bed.
4) Skis and poles lost at ski check
5) Cafeteria quality breakfast
6) Dirty, small, and under-equipped health club
7) Waited 20 minutes to get my luggage from bag check and still had to go to get them myself.

For the price, you would think you were staying at a luxury hotel. But the quality is actually that of a discount motor lodge. The only real reason to stay here is to be slopeside, but considering you still have to walk to the lifts, you're better off-resort. I priced local Inns at 1/3 the cost (plus you don't have to pay the $20 per night Resort Fees).