After reading the positive reviews on trip advisor and ignoring the poor reviews, we booked this hotel for our 6 night stay on Koh Chang. Upon arrival, admittedly from the last flight from Bangkok, things were rather confused as the receptionist was trying to check-in 3 groups of people at the same time.
We got to our hut and were rather disappointed at just how tucked away it was, but thought it might seem better in the morning. There was no hot water in our room and so it was cold showers, we reported this to reception and they were quite offish and insisted that housekeeping would fix it. It never got fixed.
There was a buffet on our first night but we decided against it as the food was very accessible to flies and looked, to be brutally honest, rather horrible. So we had a drink and after a long wait for our bill, opted some very second rate room service instead. The plates were not taken from outside of our room until the afternoon of the next day.
For the duration of our two night stay the service was consistently poor, the food was inadequate / inedible and our room left rather dirty. It was very noisy at night and we did not feel secure and safe in our room. The safe was difficult to use and resulted in us giving up and carrying our important documents with us everywhere, not the best idea in any country!
After the second night we decided that having gone so far for our holiday we were not going to let a hotel experience spoil it for us... we went for a walk up the beach and subsequently moved out of Barali and into the exceptional Amari Emerald for only a little more money but a far more superior experience. If we had stayed at Barali I think we would have been left with a very negative view of Koh Chang.
- Also Known As:
- Barali Beach Hotel Koh Chang
- Barali Beach Hotel
- Reservation Options:
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