I stayed at Villa Pagnana for one week with my mum. I used ownersdirect.co.uk, where I'd found the property using the Internet access criteria, since this was essential for keeping up with my work. After contacting Mr Pucci, I was told there was no Internet access in the accommodation, but maybe some arrangement was possible with the reception computer (I was also indicated 2 Internet cafés in Rignano and Pontassieve, but it turned out the former was closed after high season, and the latter I never found despite asking several locals).
When we arrived, the setting was beautiful, olive trees, cypress trees, friendly welcome by Claudia. The place is very quiet and the outside pool area around the flat is very well kept. It all looked promising (like the photos suggested)
The inside was disappointing in many aspects: for one, the furnishing were not as charming as the description leads you to believe, but not a major drawback. However, for a self-catering place, quite a lot to complain about: no oven, no kettle, one bedside lamp for 2 beds, holes in the bedsheet, VERY soft beds, no bowls, no gloves for holding hot saucepan handles (used a small cup to fill mugs (which we bought) with hot water from the saucepan - practical!), no jug, very little cuttlery. Lighting in the evening was poor if you wanted to read. No telephone, even to call reception (and it's a good 5min walk one way to get there), only a few Italian channels on the tv, with bad reception (not essential when we were there, though if it had rained...). Also, despite the fact you are asked to pay 20 euros for final cleaning, the place was not clean to an acceptable standard (I never sneezed so much inside a house in Autumn...).
When coming back at night, there seemed to be plenty of outside lighting to guide you back, though none was ever lit.
I ended up close to an argument about the Internet situation, but found it easier to get to a café in florence or Siena to get things done, though Claudia (one of the 2, the other being highly negative and unhelpful) was kind enough to let me use the reception computer on a couple of occasions for urgent emails.
Also, we asked for a couple of wine glasses, since there were some house wine bottles for purchase in the flat (I recommend you buy some in a different place, further South in the actual Chianti area, as the white was average, and the red less than average - Greve in Chianti has a place called La Cantine by the Coop, where you can taste many Italian wines with a card system), and were surprisingly told that in Italy, people don't drink wine in wine glasses, just in normal glasses...?!? Still, we got the glasses!
Anyway, this didn't take away the pleasure of visiting the beautiful cities of Florence (tip: free parking on Michaelangelo piazza on top of the hill, if space available), Siena, and the surrounding area. But personally I won't be going back to Villa Pagnana, unless the service really improves, and what you are supposed to get is there.
- Also Known As:
- Fattoria Pagnana Italy/Tuscany
- Official Description (provided by the hotel):
- Fattoria Pagnana is a quiet and relaxing residence in the heart of Chianti only 15 km from Florence surrounded by vineyards and olive groves. The completely restored apartments are furnished in tasteful country style and have all modern comforts. Facilities: own swimming pool, tennis court, playground for children, outdoor barbecues vita parcours and park. Additional services: open air dinner, cooking classes, wine and oil tasting in our cellars, massages with natural oils, fitness and laundry. ... more less