We - 2 adults and 11 year old boy sharing a triple room- arrived on 3 August 2010 for 7 nights.
Reception were uninterested in us and left us to find our room without any assistance. The room was tiny, the furniture a relic from twenty five years ago. Technically everything was there - 3 proper beds, bathroom, , but it was all very old, tired and shabby. Sheets had holes and darned patches, lights were flourescent tubes and moved if you touched them. Hardly any storage space - just one wardrobe and a lopsided mirror over a small dressing unit, Everything was teak covered melamine and a bit rickety. To be honest I felt quite vulnerable there- the walls were very thin and only a basic door separated us from the corridor. I didn't feel safe. air conditioning was inefficient and very noisy - to be honest the window was the better option. Don't bother asking about fridges/ tea and coffee etc. There was a small 14 inch CRT tv though. We didn't bother trying it.
In the bathrooom things were a bit better - it had obviously been renovated more recently. The shower unit was new and efficient, with glass doors, but no tray, so the entire room could flood very quickly. The towels were very old, rough and threadbare.
There is no balcony/ full length window, so the only place to dry beach wear is the window sill. someone has installed a retractable washing line in the bathroom, but half of it runs through the shower enclosure and the other half runs over the toilet cistern, making is difficult to hang towels and still flush the toilet! I took my own washing line and attached it to the outside blind holders so used that to hang our swim suits etc. I'd recommend this otherwise you may be in trouble!
Breakfast was a disaster.. It takes place on the Terrace whilst the dining room sits empty. On our first morning things were busy, and we were rudely told there would be a wait ( In the sun ) of 10 minutes for a table, despite the fact we watched other guest s take a table immediately. Wish we hadn't bothered. The juice was watered down, and quite frankly unrecognisable anyway. Bread was stale, as were croissants - such as they were. Yoghurt and fruit seemed regularly visited by flies as did the curling ham and cheese. Cooked food was dire - eggs were powdered and reconstituted but cold, saveloys floating in greasy water. We came down 30 mins before the end of breakfast but trays were not replenished and cold food not replaced.We had booked bed and breakfast, but ate all meals outside from then onwards.. Most guests seemed to be on full board basis (poor them).
We asked for the laundry service and were told ( with some attitude) it would take 4 days, and that they would not accept any underwear. Wherever else we have been in the world, laundry has always been on a 24 hour basis, maximum, with no limitation on items. We ended up preferring to do our own washing in the bathroom sink.
Internet access is free, technically, but uses the town (municiple authority provided) provision,entailing key codes and text messages for a very slow service that you can get at any other bar/ restaurant/ park as a matter of course.
Beach provision is a deck chair, umbrella and recliner, in a tiny, crowded area surrounded by hundreds of others, Our son could lay down on his lilo next to us, or build a sand castle, but not both. Beware of illegal traders selling everything . -, fresh coconut, sunglasses, towels,jewellery, massage, every five minutes. This is illegal, but the hotel does nothing to stop it.
Housekeeping was slow and late in the day but efficient and kind. I felt quite sorry for them.
The other wing of the hotel is /has been renovated - new doors, smart corridors with new lights and room numbers. Maybe if you get a room over there it will be OK. I peeked into other rooms near us and they were all just as shabby and even smaller then ours, How so many people coped with the many young children in such a small space, I shall never know.
We were relieved to check out. Even my 11 year old was asking to go home after 48 hours. 7 days was too long. It is expensive for what it is, but strictly speaking it does all it says it will. For us , never again. Can't understand the great reviews it has on this site. For us it was the epitome of the tired, badly run, exploitative 1960's concrete box building hotel. Cannot recommend it - it left a nasty taste in the mouth. Avoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC