My friend and I have just returned from a week's stay at the Serrano Palace on a half board basis. Must say we were both enormously impressed with the hotel's cleanliness and service.
The food was absolutely fantastic and all of the staff were were first class. We had our own rooms and they wre absolutely massive and cleaned daily. Nothing was too much trouble for the staff, they were all lovely.
The Hotel is in a great place, beach opposite, bus stop outside and shops literally around the corner. A beautiful walkway to the Marina opposite the hotel with restaurants along the way, all with lovely sea views. A beautiful spot to be honest. What more could you want.
We seemed to be the only English people in the hotel, the other guests being German. As we can both 'get by' in German it was fun practising our language skills. Must say they all found us a novelty and all wanted to practise their English too
The food, staff, rooms etc., were all wonderful. Couldn't really criticise it to be honest.
Only thing I would say is the Flamenco act arranged for Wednesday Evening was brought on whilst we were eating our dinner and when we had finished, they were leaving. I felt that the Entertainment should start when dinner finishes at 9.30p.m. Just a minor observation.
Would definitely go back and that's for sure. Not cheap but worth every penny.
If you go with friends and have your own room, do not have rooms next to one another int he corner...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC