I have just returned from a week in the sol trinidad (10th-18th aug) and not sure exactly what to say about this hotel! Sorry it is so long but I do need a good rant about this place!!
Right next to the strip and the beach
Clean dining room and nice reception area
One night we short fused the electricity in the room (by having 2 hair dryers on at once & the fan) and the electrician was back up at the room before we were
quiet at night so you would get a good nights sleep (although we weren't in until the morning anyway)
Security all night (not always great)
Even though its right next to the strip and everything no noise!
we were still in the room one morning when it was cleaned and the cleaners did a very poor job, feet were very dirty when you got out the shower!
music starts at about 9am and finishes at 12am!!and with a poolside view it was very very loud all day, couldnt hear our own music then they had the cheek to tell us to turn our music off at 12 oclock and they turned all the balcony lights off!
No air con, so hot at this time of the year!!
A pint of juice at the pool bar was almost the same price as an alcoholic cocktail which is a bit steep for juice!
hired a fridge for the week and after putting chocolate in it came out melted, so wasnt even cold!
food was okay, im not a fussy eater but couldnt always find things to eat and cause we had to leave the room at 12 on the last day did not get our dinner!
on the last day we were not getting picked up until 12.50am and got thrown out of our room at 12pm which is fine and after asking if there was any rooms to keep on we were told there was none although when we got picked up nearly 13 hours later there was still no one in the room we had left! So being tired as we got in at 9 am and got 3 hours sleep the 3 of us slept on the couches in reception most of the day (very very cold due to air con down there!) and at about 11.30 I was rudley awakened by the female security guard asking what the hell we were doing here with our suitcases and if we even stayed at this hotel!! Complete cheek if you ask me considering it was them that threw us out 11 hours before, she then didnt believe me (even though we had spoke to her every night when we came in) and went and checked my name and what room number we were in. After checking and obviously finding out we did infact stay there she did not even bother coming over and saying sorry for HER mistake!
Maids were always coming in and slamming the doors cause we were still sleeping, which was annoying!! Also one day the bins did not get changed so we emptied it ourselves and put it outside the door ready for us to take down when we were going down for dinner and we got abuse for this in spanish might I add!
Slow lifts! (not too much of a problem more of a standing joke between me and my friends)
We got given a 'shower room' for 3 girls and got 30 minutes to get ready when we had been out our room all day which I think is a complete joke, how can they expect 3 girls who have been up since 9am that morning to get ready in 30 mins I do not know! It would have been easier keeping our room on for 4 or so hours!!
Watch out for the prostitutes on all the street corners round about the hotel, they just grab you if your a male and after trying to help a very drunk boy from getting his money stolen I got slapped in the face and we got followed by alot of them the next night, luckily we had met some guys who we were walking with!!
overall I am not too happy with this hotel or the service we received from first choice beforehand (i know this is nothing to do with the hotel) and would only reccomend staying here if you are like us only going to sleep in it! the older man behind reception was lovely! one of the only nice members of staff that I came accross but the woman is very Icy which personally I can't be bothered with!
dont ask for a pool view if you dont like noise!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 August 2012
Dear guest, thank you for taking the time to write your opinion of various aspects of your stay with us. We are pleased you found the location of the hotel ideal and that our maintenance department were so efficient. With regards to the security in the hotel, they are there for every guests safety and with so many people staying at our hotel, it would be very difficult to remember everyone individually. In reference to the check-out time at 12.00 noon, this is standard in most hotels throughout the world ( it tends to be even earlier in Britain) but we provide changeing facilities as a free service in order to assist our guests who may need them. At the time of your stay the hotel was completely full and therefore it would unfortunately not have been possible to have a late check-out as rooms are needed to be prepared for arriving visitors. The evening meal would have been included even though you had left your room depending on which was your first meal in the hotel on arrival. We regret you were not too happy with the services offered in general but we hope to be able to welcome you again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC