this our third time visit, once a hen do second with my son & my mum. The third visit I was there i was there with the usual three. Also my son had brought two of his friends. He had spent twelve months telling his friends what a fantastic hotel it is & destination. Once we got to the hotel Hotel Mirlos we got told there was no booking for us. They told us to go to Hotel Tordos. The attitude of the staff was so unhelpful not willing to listen to the fact we booked the Mirlos we always stay there. We hadnt even considered the other hotel because we love staying here. We made our way over to the Tordos to be given our how can we put it the reject rooms with no view. oh sorry the view was of a run down yard, lots of rumble, the side alley where the bins of the hotel get emptied. Also the side of another hotel. Splended!!! not can you imagine how we had to explain to my sons friends there is no view of the pool or the sunset or sunrise. no photos to take home no memories. dont get me wrong the room was clean & basic but I would say all the youngster were put on this side of the hotel. The noise of people coming home from a night out was deafening. Everyone we spoke to coming in & out of the lift said the same. Disappointing felt like we had bought the holiday on a shoe string. Kind of ruined things. Oh & dont get me started on the lifts two of the smallest lifts on the planet. We must of spent most of our time waiting for the lift to arrive. When it does there isnt enough room for four people, & if there is a family with a pram well of course they go first which leaves you waiting again. No fridges in the room.The waiters are old tired & miserable. They should be happy they have a busy hotel & they have a job. Treated like second class citizen. We paid good money to stay there & a smile does go a long way. On a plus side everything else there was no complaints. I would like twice about booking there again.
- Also Known As:
- Sol Mirlos Tordos Hotel Palma Nova
- Sol Tordos Majorca
- Sol Mirlos Tordos Palma Nova
- Sol Mirlos
- Sol Melia Palma Nova
- Sol Mirlos Tordos Palmanova, Majorca
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