“Clean rooms, shame about the rude staff, ignorant German guests and terrible food!”
We travelled as a group (3 couples) ages 24-30 as a last minute 4 night break. The first thing we noticed was that by midday the pool was still in the shade. We were told our rooms were not going to be ready for another hour and a half. To be fair to the hotel, the toilet areas and rooms are very clean, and the rooms are of a decent size. However the food is terrible, with very limited choice & very suspect looking meat! Rock hard bread rolls, cold chips (and that was the edible food)!! The hotel staff are extremely rude and just don't seem to like the English at all. I have never been to a place where I have been surrounded by so many rude, ignorant fellow guests. The hotel is full of German students, who shove their way past you to get to lifts, up stairs, to the bar etc. I'm 6 months pregnant and even that didn't stop them! This is not a 4 star hotel, more like 2-3 star! The area where the hotel is situated is run down & full of tacky shops & bars, however when you venture 20 minute walk down the road, you enter a completely place. There's a lovely little square with a few bars & restaurants. One restaurant we highly recommend is Luna Gaucha, the food is excellent and good value for money, and the staff were very hospitable, and friendly. The beach is a 10 minute walk from the hotel and was very nice, although the massage ladies are a bit freaky, if you so much as seem interested they will not leave you alone! On leaving the hotel we asked them to book a minibus for 6 people to the airport, which they said was not a problem and would be 65 euros. They had actually booked 2 separate taxis which was going to cost 130 euros! when we queried this with the reception manager we were told that is was not their problem and we were to sort it out ourselves. This proved difficult as we do not speak spanish & the drivers did not speak english. overall we had a good holiday, but this was nothing to do with the hotel facilities, fellow guests and rude, miserable staff!
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