We thought we were going to be at a nice place on the boardwalk! No balcony. Every hotel on the boardwalk except this one has balconies. All we could do is sit on the bed and look out the window.
There was a puddle of water by the parking deck door that smelled of urine and it was on the carpet in the hall also. And of course right into our room. We told the front desk and got no offer to move us but just a "we'll let housekeeping know". Housekeeping's solution was to add a lot of perfumed carpet powder which was so strong it would choke you.
The A/C is terrible. You have to nearly freeze in the bedroom just to make the living area cool enough to sit without breaking a sweat.
The hot water in the shower will melt your skin. I used the cold wide open and barely touched the hot knob and it was still too hot.
This place should be the star hotel for VSA Resorts but instead it is an embarrassment for them.
I was so disappointed with this hotel.
- Also Known As:
- Ocean Sands Hotel Virginia Beach
- Ocean Sands
- Official Description (provided by the hotel):
- Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Sands Resort is located in the heart of the Virginia Beach Oceanfront directly on the boardwalk, the 104 unit smoke-free resort features a Caribbean theme and family-oriented atmosphere. All vacation units are two-room suites with kitchenettes.You are invited to experience the ONLY PURE Allergy Friendly suites in Virginia that have gone through a comprehensive process to dramatically improve the air quality and nearly eliminate most irritants. A PURE room is an allergy-friendly, healthy alternative for every guest.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Restaurant • Activities Center & Gaming Room• Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• Queen size pillow-top mattress• Full size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more less
- Reservation Options:
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