My husband and I were in Williamsburg only overnight and knew we wouldn't be in our hotel room until very late and we'd be up and out very early the next morning, so I didn't want to pay for any amenities we wouldn't use. With the ratings I found here, we selected this hotel for our quick overnight. The welcome we received upon arriving well after 9 pm was gracious and sincere. The night manager was quick and efficient, asked if we needed anything, set up our requested wake up call quickly and told us to let him know if we needed anything. He was very pleasant. We drove to the room, saw the awnings down mentioned in another post. I attributed them to the recent hurricane damage that simply hadn't been attended to and the damage looked recent. We were surprised that the stairwell was not lighted as made our way to our 2nd floor room. The room was exactly as advertised. This is an older hotel, so the rooms are a bit used. But everything was extremely clean. There was no smell in the room, the sheets were clean and the beds were good. There were plenty of towels and washcloths, the bathroom was in good shape and clean, and the water pressure was good, as was the water temp. This is not a Holiday Inn or Hampton Inn, so if that's what you are looking for, this isn't the place to stay. Our wake up call came in at the correct time, our checkout took all of 2 minutes. My husband said the breakfast looked good, smelled good, but we were meeting friends for breakfast, so didn't try anything. If all you need is a place to lay your head after a long day, this is the place to stay. If you want new with amenities, don't stay.
As for a 2nd floor room, those seemed nicer.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 March 2012
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Thank you for choosing Country Hearth Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping received our commendation for the level of cleanliness and readiness in which they had the room.
• Housekeeping received my personal commendation for the level of cleanliness and readiness in which they had the room.
• The night manager received our commendation for the courteous, friendly manner in which he treated you, our valued guest.
• The night manager received my personal commendation for the courteous, friendly manner in which he treated you, our valued guest.
I hope that the next time you visit our area, you will once again choose to stay at Country Hearth Inn. We look forward to welcoming you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC