Roaches!!!! We've stayed there a lot over the years. It was recently remodeled but the contractor should have been fired. The work was poorly done. The last few times we stayed, there was something that needed fixing at every visit. Our most recent trip this past weekend, the room we had not only had a broken sink faucet and missing toilet paper spool but the room was infested with cockroaches. We checked out after one night and changed hotels. The hotel clerk didn't offer to comp the room and, in fact, didn't seemed surprised or even concerned. No apology offered. Hopefully none of the bugs got in our bags and came home with us. I'll never stay there again. So sad that management cares so little because this used to be a very nice place to stay with all the amenities at a reasonable price.

This hotel is a 50's vintage motor inn. Although it stated it was remodeled with internet beware, because it is not in nice condition and the internet only works in a few rooms.

The mattress was firm with excellent pillows.

There was plenty of hot water, and the drains worked very well. There were not any rails to help people in and out of the tub. Our bathroom fan did not work, and neither did the smoke detector.

The TV worked ok and included HBO.

The rooms include a fridge, microwave, iron, wood hangers, coffee maker, and hair dryer. It was very hit and miss they would work in your room.

All room included stains on the carpet and doors that are uneven and hard to close.

The staff is neither helpful nor knowledgeable.

I would highly recommend that you find another motel. There is a Super 8 and a Red Roof Inn close by for only slightly more money. This hotel is not up to Best Western standards.

Upon our arrival the first thing we saw was trash overflowing in all of the trash cans around the hotel. Our room was filthy. The carpet had not been vacuumed, there was dirt on the floor in the bathroom and a bug in the bed. The electric outlets were not covered and the wallpaper was peeling off. To make our experience worse, the room next to ours had a dog that barked all night long. STAY FAR AWAY FROM THIS HOTEL!!

The room was supposed to be non-smokimg and smelt awful, there were stains on the mattresses and carpets, the lamp shades had holes in them. The front desk staff was extremely rude. With all the motels in Winchester, do not stay here, I would never go back there again. It was an awful experience.