We had reservations for 3 nights in one of the Alpine Chalets; lasted about 10 minutes at the place. My sister spoke directly with a Cool Font employee prior to booking. That conversation as well as Cool Font's web site were grossly misleading.

We were told the chalet was fully furnished with all cups, plates, utensils, etc. "You don't have to bring anything," she said. "Kitchen" was 2 base cabinets--one of which has a small fridge, the other a single shelf. There's a sink, a microwave, a coffee pot; 4 mugs, and a utensil package that held 2 spoons and a knife. That's it. Furthermore, we learned the main lodge is closed permanently, no restaurant on site--so no way to cook in cabin and no place to eat on site, and no lodging except for the chalets. Their web site does not mention this, nor did the woman on the phone taking the reservation.

The cabins smell terrible--moldy, dirty, spider webs, dark, dank--would not walk barefoot in the place; did not want to sit on couch, much less sleep in bed or use bathroom. We didn't even unpack. After 10 minutes we returned to the front desk at the "spa," (the only central building there now) and requested a refund ($139/night for the place is insane). The woman at the counter snidely suggested we try the Best Western in Berkely Springs, that we would be more comfortable there. Apparently not wanting to spend 140 a night for the privilege of being on the CF grounds was an insult....

I have just returned from a weekend trip to Coolfont. My husband and I rented a large two-bedroom cabin. We enjoyed drinking wine and reading on the large porch, roasting marshmallows for s'mores in the wood-burning stove, and the large spa tub. On Friday night we visited the Squirrel's Nest for a few drinks and enjoyed conversing with the friendly staff. On Saturday we explored the hiking trails. The scenery was beautiful but the trails were neither well maintained nor marked. After a three-hour grueling hike, we visited the Spa for a dip in the whirlpool. It, along with the pool, was in need of a good cleaning but we were able to enjoy ourselves, nevertheless. Our hour-long massages were wonderful and the staff was very professional. Later that evening we visited Lot 12 Public House in town and had a wonderful dinner. I would recommend Coolfont to anyone who is looking for rest and relaxation in the mountains of West Virginia.

After reading some of the reviews here I was prepared for the worst. Apparently the place is undergoing ownership changes and, "big changes" will be happening according to the reception staff.

My wife and I stayed in one of the woodland house lodge "suites" last weekend. The place was fine, but not really nice. I've stayed in older rental houses on the outer banks and the accomodations were of about the same quality. The bed was fine, the bathroom and fixtures were new or recently replaced. It's what one should expect in a mountain rental I'd think - working and serviceable, but not fancy. Vinyl floors and older berber carpet, not tile and plush carpet.

Calling this place a resort, however, is a bit misleading. I think of it more like a campground (camping is available) which happens to have spa services. There is a nice clean indoor pool, hot tub, sauna and tennis courts, but the facilities are a older. The restaurant/continental breakfast was not "resort" quality. The main restaurant is in fact closed. Read the previous review. The Woods (about 20 miles east) is a lot newer, has several swimming pools, golf/tennis restaurants, etc - but it's not in the mountains with access to hiking and close to nature.

Coolfont does have a great location - hiking trails into the Cacapon Mts right behind your door. We took a couple of hikes on some of the trails, some better marked than others - none marked as well as the trails actually in the State Park but still not too hard to follow.

Overall we had a great time, the scenery is wonderful, it's a beautiful part of the country. We'd probably stay there again. It wasn't too expensive and it was close to downtown and our new favorite restaurant - the Lot12 Public House. We liked it so much we went two nights in a row.

My boyfriend and I were looking to stay one night (a Saturday) at Berkeley Springs. All of the B&Bs we called had a 2-night minimum, so we were happy when Coolfont said they'd have no problem with us staying just 1 night (likely because it is the off-season).

Coolfont was nestled in the woods, which we liked. When we arrived, the woman at the front desk was curt - not at all friendly. But, we ignored it and made our way to our room in the Woodland House Lodge. The room was clean and simple. (The most "unclean" part was the rusted soap holder in the tub/shower.) I would call it more of a "70s throwback" than I would "rustic," but we weren't going to be picky about it. Toiletries included toothpaste (mail sample), shampoo, soap, and a mishmash of other mail samples (chai tea with coupon and some kind of energy drink mix).

Perhaps we had arrived late the next morning (about 10 a.m.), but the continental breakfast was a bit sad. There were tiny muffins, bagel-in-a-bag, cereal, and coffee. We passed and went into town for breakfast. The previous night, we had dinner at Tari's which was nice (make reservations), and went to Origin spa for the whirlpool bath. So, our Coolfont experience as a whole was very limited to our room.

All in all, I'd say if you aren't looking for frills, this isn't a bad place to stay. The scenery, at least, was gorgeous.