We stayed at this hotel for nearly two weeks on a business trip. The hotel is undergoing a major renovation; however, the guest rooms are all brand-spanking new and just lovely. We were pleasantly surprised at the quality and style of the furnishings, bed linens, and amenities. That said, the rest of the hotel is pretty much a mess, although functional. One problem was the ventilation system, which at this point, still allows cigarette smoke to travel from smoking floors to non-smoking floors; I never realized that so many people smoke in the middle of the night! There was also inconsistency in the quality of housekeeping, reportedly because of a change of management in that department. The nicest surprise of all was the hotel's dining room, which is named Heatherfield's. Both the service and the food were well above average, especially for mid-range hotel food.

Even though there was extensive renovations going on during my 2 night stay, I was very pleased with the experience. My room was great although getting there meant walking down a bleek hallway with drywall spots and wall paper construction. I had just what I wanted: Microwave and fridge. My room was a bit pricey, but has a beautiful King bed, and 2 person jacuzzi that was awesome. I did not use the restaurant or lounge, I think it was closed. The pool was great. Fitness center closed. The staff is friendly and polite, and every one helpful-all of them. I will definately return-SOON ! Very clean and pretty rooms.

We just returned from a 2 day stay June2006.
This hotel is being renovated--actually they are building a new hotel and connecting it to the old..
The room was super--super comfortable bed, clean. Service was great. The kids loved the two pools. There is a fitness center that we did not use (too tired from kayaking). There is a resturant but we did not use it It is close to a mall and all kinds "big chain" eateries.
The only complaint would be construction clutter--the ceiling outside the room had exposed wires/ductwork etc.It did not bother us in the least

We used this hotel as a base to explore Harpers Ferry/whitewater rafting and as a starting point to the Shennedoah Valley.
We paid 99 night interent rate (extra $5 to have reservation that could be changed if needed)
We would stay here again!!

my 3rd time at this holiday inn. in 12 months on my trips from england. the staff are like everyone you meet in martinsburg friendly helpful and they do everything to make your stay very welcome. lovely little bar and the barstaff take the time to talk and get to know you. i have stayed in many hotels in dc and wv area but i always return to martinburg holiday inn when i can. excellent staff, clean and good sized rooms and a short walk from the excellent martinsburg mall.