It's the little things that can make a difference between a pleasant stay and one where you start counting the minutes until checkout time - which is the case at this Clarion. Frankly we expected - and have gotten much better - service at other Clarions. Just a few example:
- Free wifi in the rooms, yes. One day only. The rest of the time, no connectivity, the staff shrugs. Forget the computer in the lobby, always mobbed with kids.
- Parking. As several others have noted, it was odd to see so many reserved spots for management right in front of the doors. I always thought it was the guests who were the important ones?
- Cream for your coffee, just getting that was an extraordinary struggle every morning. First morning, had to work through three separate people; second morning, no problems, just a 30 minute wait; third morning, back and forth with managers, then 2 people to bring it up! Should have taken 10 minutes, why all the hassles.
- Room service, you always have the vague feeling they're not really sure what they're doing.
- Sheets, not good when they're so worn out they constantly pull up into a wad. And then waiting hours to get another one.
That said, the grounds are beautiful, and in general the hotel is well maintained, food in the restaurants was passable and the staff has an appearance of professionalism.
But it's the little things that make or break a stay.






Location (e.g., convenience, views)
Business service (e.g., internet access)





