My boyfriend and I have stayed on this property 2x now and will be going back in a week or two for another visit. The staff is very friendly and willing to help with anything, ranging from getting a shuttle to extra towels to whatever you need done. We stayed in September, and now in February again. The February trip was unplanned and we called to get a room in less that 12 hours and they were extremely helpful to get us into the perfect room we wanted! This place is great in the off season. We have had the pool to ourselves and hot tub to ourselves as there were not too many kids around. The walls are very thick, we could never hear any noises out in the hallway. They recently updated the rooms with brand new TV's which was great. We always stay in the Executive Jacuzzi, which is a great deal for a great room. The jacuzzi is absolutely huge! Plenty of room for more than 2 people. Great water pressure in the tub and in the shower. Everytime we have walked in the hotel rooms we have stayed in they smell incredibly fresh like they were just cleaned seconds ago. Never an ounce of dirt or filth found in the bathroom, bed, anywhere! The only downside I would say is that the beds are a little hard. But other than that absolutely love this place and can't wait to go back!

This hotel advertised online that it was close to certain bars and resteraunts. We booked the Grand Marquis because of that and it was not true. It was far away from the main drag. Also, the front desk lady was very rude to me when I told her about the online info. She accused me of lying which I wasn't. No coffee makers in room or iron. Crappy decor. Pink and turqoius. UPDATE!

This was our 3rd year to the Dells and our 3rd year staying at a property that was geared towards younger kids. If your kids are over 7, they would probably be bored here unless you are just staying one night. My 3 and 4 year olds liked it a lot...previously we stayed at Meadowbrook and also Atlantis in the Dells. I booked the room (studio suite) directly with the property and had no problems on the phone or with credit card charging. It was the off season so the rate was good even though many things in the Dells are closed or will close in October...my kids are little enough not to care about those things. Room was ready as promised and room was clean and well furnished...in a nutshell: beds-a bit hard. shower-clean and good pressure. towels-6 of them, decent sized (must bring own pool towels though- or swap room towels out at front desk). Microwave and fridge in room-worked fine and were good size. AC-worked fine. Walls- not too thin- barely heard other people in hall or other rooms the whole time we were there. Staff-friendly and even helped us locate 2 very random things we needed while we were there.... Housekeeping-punctual and thorough. Parking and location-good. Game room-2 of them-small but games worked fine. There was one pool (max 5 feet deep, 2 dolphin water slides), 2 hot tubs, and 1 baby pool right off of lobby. Well kept. Outdoor pool was closed while we were there but was of decent size with a few slides. Kiddie waterpark area (also had a hot tub) was at other end of hallway from lobby. Like I said, good for really small kids...starts at 0 depth and deepest water is about 18 inches? Perfect to keep an eye on the kids and they can also bring toys/buckets etc in water. Parents can go down the slides with kids on their lap or they can catch them at the bottom if needed.... Bottom of pool floor is rough in some spots, as in, if you fall, knees will get scraped....mats on the end of the slides could be a bit longer or you might get a rear end scrape if you go too fast. We checked out the Wilderness across the street before we left but it seems too massive for our small kids. Grand Marquis is close to Outlet malls, highway, Knuckleheads, etc...but everything is pretty close at the Dells, so no big deal on location either way. Had pizza from nearby Pizza Pub and also Buffalo Phils, both delivered to room hot and tasty for cheap $$. Lets face it, you dont go to the Dells for a luxury vacation. Bottom line? Basic clean accomodations and fun for small kids at the Grand Marquis.

This is a good stay for smaller children, up to age 7-8. Indoor waterpark is mainly for smaller children. We have traveled to the Dells every year for 8yrs. 1st time at Grand marquis, did a 5 night stay. My children age 8 and up continued to scrap their arms and knees as the mat at the end of the indoor water-slide is not wide or long enough to prevent that. Also, very high level of Chlorine in all 3 pool areas. We had to do every other night in the pool as the chlorine was to much for our eyes and nose. Room and service were great. Would only stay here again if I only planned on sleeping, otherwise I plan to stay elsewhere that is designed with older children in mind.