The previous poster nailed it ... customer service is ZERO here. The management seems to not give a rip about anything. In order to get a few extra towels you need to bring in your dirty ones, even if you have 6 people in the room, they allow 4 towels. I asked for more pillows, no dice either! The one pillow I had was so thin, it was useless, woke up with a crink in my neck since they wouldn't give me extras. The shower water pressure is another bad joke here ... took about 8 minutes just to wash my hair, no exaggeration .... I've seen mists that provide more pressure. NO PHONES IN ROOM ... they advertise WiFi, but only if you get a room on top the main office, otherwise you have to sit at the office or on top the office to get connected. What A JOKE! At $130 a night, it was a total rip off, our stay was not last minute either, if you have time, shop around, there are much better places!!!
Bring your own pillows
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