Our New Favorite!

We have stayed in lots of nice places but this is the best! The Renaissance spared nothing to make the Penthouse (#314) special. Our extended family loved our stay in this 4 BR condo which is bigger than our home! It was immaculately clean and beautifully decorated. It is easy to have two (or more) families share because there are two master suites and a total of four BRs (3 and ½ baths). The view of the lake was breathtaking. We loved cooking in the gourmet kitchen and had great fun with the upscale appliances...my first time using a warming oven. Now I want one! Thanks to Benjamin, Amy, and Trace for making our stay so pleasant.

My fiance and i just stayed in one of the Dream Theme Suites for 3 days. First off, let me just say that the customer service we received from Benjamin, the Head of Guest Relations, was top of the line. There was an unforeseen issue with the shower in our room and we had to switch rooms and Benjamin made the room switching process almost enjoyable. He toured us through all the available units and ultimately made sure we had everthing we could possibly need. Thanks again Ben! Sidenote the fact this happened around 9pm and Benjamin was off the clock at 4pm. All of the Themed suites we toured are amazingly decorated and we look forward to trying out a few different ones in the future. Heads up though, housekeeping is not included with your normal room price and is only by request. Maybe i didnt pay attention enough and read enough during the reservation process, but sadly i didnt realize it wasnt included until the second day when they naturally hadnt shown up to clean since i naturally hadnt called to request it. Maybe im the oddball but i've never heard of a hotel without houskeeping included so i never thought to ask. When i asked about it I think they told me it was like $25 bucks a day dont remember for sure though. Overall, i would recomend staying here.

Stayed over Labor Day weekend. Absolutely wonderful stay - truly didn't want to leave. We were on 3rd floor of the Retreat section (1 Bedroom condos). Beautiful room with great patio right on the lake. Close access to everything the Dells has to offer, but felt secluded and private! Kitchen was complete (full size appliances), internet access without having to drag my laptop along was nice as were the 2 plasma tv's (my hubby was thrilled with that)! Bed was comfy and the shower was AWESOME!!! Private beach was really nice, and not heavily used, which is a plus. Also, a grill located right on the beach, so we could have cooked had we wanted to! We cannot wait to return and are already looking for reasons we need to get away.....

Our group was 3 couples in our 20's. We stayed Thursday night to Sunday in room 207. The room and grounds were beautiful. Great place if you wanna go to the Dells but stay a little secluded. We highly recommend Renaissance Resort & Spa.