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Castle Lanikai Resort: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 9 reviews
9 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
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1.0 of 5 stars
3
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#10 of 12 hotels in Kapaa
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  • Rooms: 315
Description: Modern accommodations, rattan style furnishings, private lanais; oceanfront location, easy access to shops and dining. This description is based on information provided by the hotel.
Address:
390 Papaloa Road
Kapaa, Kauai, HI 96746
Check Rates: £201 ($374) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Castle Lanikai Resort

( 6-9 of 9 )
“Beware! You may not get what you pay for!”

Castle Lanikai Resort

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1 of 5 stars
North Liberty, IN, USA
23 Mar 2005
16/17 found this review helpful

My husband and I booked our airfare to Kauai and three nights at Castle Lanikai Resort through Expedia.com as the second part of our Hawaii vacation. When we arrived at Castle Lanikai on Kauai, we found a note at the office to check in at the condo complex next door (Castle Lae Nani). Much to our surprise, that was where our room was. We went back to Lanikai and found a receptionist in the office (locked and dark) and asked why we were not in the resort we booked. She said that the same management company owned units in both complexes and that they were "interchangeable". Though I'm sure the units were very similar, the complexes were NOT. Lanikai has a total of 18 units - one pool. Lae Nani has a total of 83 units - one pool. I explained that we chose Lanikai specifically because it was small, would be more quiet, less kids, with ALL units close to the beach. The receptionist didn't seem to get it!!! She did offer to move us the following day for the last two days of our trip, but we had activities planned and didn't want to pack/re-pack after just one night.

Though the accommodations may be fine, I would think twice before booking this Resort! I certainly don't appreciate being decieved (especially at those prices)!!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Buyer Beware!”

Castle Lanikai Resort

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1 of 5 stars
OMAHA, NE
8 Feb 2005
13/16 found this review helpful

As a travel agent, I researched this property for 4 months prior to arriving for a 4 night stay in January. We arrived at approx 7:30 pm, the office was closed (understandable); they did have a mailbox with our condo key and a note attached. The note stated that we were staying at a DIFFERENT property down the street! I called the night manager directly, and she met us at the condo within a few minutes. She then proceeded to tell us that we had been "upgraded" to another property. When I told her that this was NOT the condo I paid for, and insisted that we be placed at the Lanikai, she then told me that the condo was FULLY BOOKED, and that Castle Resorts had the "option" to put us at a different place if they chose to! She told me to check with the office manager in the morning to see if they could move us back to the Lanikai the next day. When I went to the office the next day, the manager said that the condo complex (units, lanais and grounds) were completely NON smoking. This is NOT noted in their web site, nor on Castle Resorts web site. One of our friends smokes a cigar, so we were STUCK staying a a condo that we didn't want. And it was not an "UPGRADE", not in the price range that the Lanikai was. So be careful, call the day before you arrive and get the unit number and make certain you get what you are paying for. NEVER, EVER, AGAIN!
I call it, lesson learned; even a travel agent can get burned!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic!”

Castle Lanikai Resort

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5 of 5 stars
NYC. NY
3 Feb 2005
4/5 found this review helpful

Wonderful condos (if no frills--ocean views are the main attraction; resort also has a small tennis court and a pool). Kapaa is in a central location to visit the rest of Kauai. The condos all face the ocean--beautiful view. The beach itself has gravelly sand--better to sit on a chair or towel. As it faces the East, the sunrises are spectacular.

The condos here were a highlight of my visit to Hawaii and were a big part of how relaxed I was. I will definitely stay here again on my next visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Castle Lanikai”

Castle Lanikai Resort

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5 of 5 stars
Sun Prairie, Wi
15 Mar 2004
3/3 found this review helpful

What a beautifully kept resort. The condo was spacious, clean and beautifully decorated! The view of the ocean and the mountains were breath taking!!! The grounds were immaculate and we saw 2 weddings take place in our 10 days there. We loved the pool and used the grills at least 4 times. The staff was friendly and helpful. This was my second trip to Kauai and I stayed in Princeville last time. I definitely will return to Kapaa again. If you choose this resort, ask for #124 it was wonderful!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Check Rates
Average price*: £201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Castle Lanikai Resort

( 6-9 of 9 )
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Castle Lanikai Resort Address

390 Papaloa Road, Kapaa, Kauai, HI 96746