We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Lahaina

Free Newsletter

Interested in Westin Ka'anapali Ocean Resort Villas and Lahaina?

We'll send you updates with the latest deals, reviews and articles for Westin Ka'anapali Ocean Resort Villas and Lahaina each week.

  • Save Westin Ka'anapali Ocean Resort Villas
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Westin Ka'anapali Ocean Resort Villas: Traveller Reviews


Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights from Dallas to Kahului

Reviews you can trust

82% Recommend
4.5 of 5 stars 478 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (478)
[ Date ] [ Rating ]
Housekeeping was poor and not to be trusted!

Westin Ka'anapali Ocean Resort Villas

Save Review
1 of 5 stars
San Francisco
21 Apr 2009 | Trip type: Couples

We came on a invitation to visit and listen to a time-share presentation...so the value was very good. The property was nice and the rooms were roomy.....but the layout was not friendly (hallway mazes, awkward room designs, etc.) General service from the grounds staff was warm and welcoming. The restaurant on site was excellent.

But the housekeeping was deplorable. When we arrived, there was only one bar of soap to use between the vanity and shower; and no shampoo, lotions, etc. (We thought that that was standard since it was a timeshare.) After inquiring at the front desk, they said that there should have been a full complement of sundries. We also noticed that there were french fries on the floor next to the sofa.....obviously missed by housekeeping. In addition, the furniture on the lanai were dusty and never cleaned. After reporting this to the management, they cleaned the entire unit, but the results were only slightly better.....this was a true disappointment for a Westin property.

Also, on check out, we were charged for a phone call that we did not make (we have our own cell phones). The call was apparently made by someone on the housekeeping staff.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 04 November 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £258 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What a treat!

Westin Ka'anapali Ocean Resort Villas

Save Review
5 of 5 stars
edmonton
20 Apr 2009 | Trip type: Couples
1
person found this review helpful

We loved, loved, loved the Westin. Loved the lobby and common area, loved the beach...the pools...the promenade walk all the way down from the Hyatt to the Sheridan...loved the grounds...the service. We did not try any of the restaurants. They were overpriced and cliche. We had more fun finding the out of the way dining spots that were quirky and like treasures waiting to be discovered. (there were lots of choices - make sure you spend time on this site reading reviews...!). We found the hotel very accomodating and gave us our room at 9:30 in the morning even though check in is 3 PM. If you have the chance to spend some nights on a resort in Ka'anapali - do so! It is a real treat!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 29 October 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £258 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Ka'anapali Beach location and resort

Westin Ka'anapali Ocean Resort Villas

Save Review
4 of 5 stars
Los Angeles
16 Apr 2009 | Trip type: Couples
2
people found this review helpful

I stayed at the Westin in Maui on one of the special deals they run that include 5 nights and a rental car and resort credit for around $700. It was definitely a great value, the location could not be beat right on the gorgeous stretch of Ka'anapali beach. The resort itself is beautiful, with an adult and kids pool and waterslide, fun water aerobics classes in the morning, a nice poolside restaurant, and a beautiful lake around the lobby with flamingos and other exotic birds. I'd say it was a hotel catered both to families and couples, but there were definitely a lot of kids in the pool area though it didn't bother us as we stayed up top at the adult area. There was a very nice fitness center and spa we used several times. The customer service was very good and we were greeting with beautiful flower and beaded leis. The room (at least the one we had) were the only minor downfall. Our room was very small, with a tiny bathroom and it faced the parking lot. I can't complain though for the price, and I peaked into some of the larger views and they looked quite a bit nicer (I'm sure they were for full priced paying guests). Overall great trip and amazing value!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 11 January 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £258 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful, fun, kids LOVE it and we do too!

Westin Ka'anapali Ocean Resort Villas

Save Review
5 of 5 stars
Portland, OR
16 Apr 2009 | Trip type: Family
3
people found this review helpful

This was our third trip to the Westin Ocean Resort Villas thanks to my in-laws who own a time share. It is a beautiful property on truly one of the best family beaches on the island. We were there two weeks - the first week we saw whales and dolphins and tons of marine life snorkeling right on the beach. We saw an eel, thousands of reef fish, green sea turtles and . . . 1 4' white tipped reef shark. It was amazing. The second week the waves picked up a bit and so the snorkeling wasn't as good but the kids had a ball riding the waves (our children are 2, 4 1.2 and 7) The property is beautiful, the rooms very comfortable and quiet. The kitchen is stocked in equipment but there are no spices or condiments. The BBQ's are a plenty and I have no idea what these people are talking about getting lost on the property?! My 4 year old can find his way around just fine. Weird. Anyway, I have been to Maui over 20 times in my lifetime and this is by far the nicest and most family friendly place we have ever stayed. Oh, one note. I inadvertantly left my cell phone in the room upon leaving. I was fairly upset as one could imagine, but I called the next morning at about 7am Maui time and the housekeeper had found it, turned it in to security and I had it back in my hands on Tuesday. I was truly amazed by that. Thank you Westin Kaanapali, we can't WAIT to come back!

Oh, the only negative is that there are signs saying kids can't go in the spa - the kids are freezing after getting out of the pool on windy days, it's unreasonable to expect them to just towel off. We were only asked to have our kids out one time. This was new this year - hope they change it back! :)

(We never eat at the restaurants on the property - not a great value for the $$$ for us - but we did love the convenience of the store and had a FANTASTIC massage at the Spa!)

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Age group 35-49
  • Member since 16 April 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £258 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Be Careful What you are getting Booking on the Site

Westin Ka'anapali Ocean Resort Villas

Save Review
2 of 5 stars
Downingtown, PA
9 Apr 2009 | Trip type: Family

I am going to be a little tough on these guys because I am not big on deception. YES Maui is beautiful and you can snorkel 20 feet into the water here and see whales right off the beach; which is AWESOME (but you get that anyway). We booked an Ocean View Studio Villa for $370 night. They put us in the SOUTH bldg 3. We had neither a deck or a flat-screen which were both featured on the virtual tour (or an ocean view without a window lean). They are cordial but give you nothing extra and would only change our room to a 1-bedroom for $125 a night add'l. Not even an hour extra on check-out. The on-site ammenities are great if you have an unlimited wallet; otherwise head to Lahaina for EVERTHING!!! Towel dude wanted $18 for 24 hours just for fins!!!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with Family with Teenagers
  • Member since 09 April 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d278711?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: £258 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Westin Ka'anapali Ocean Resort Villas? Share your experiences!

Write a Review
Add Photos
Add Videos
Travellers Who Viewed This Property Also Viewed
£265*
Check Rates ABS:HotelCheckRates-d101352?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Lahaina, Maui
£287*
Check Rates ABS:HotelCheckRates-d111843?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Lahaina, Maui
£173*
Check Rates ABS:HotelCheckRates-d90119?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Westin Ka'anapali Ocean Resort Villas?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Westin Ka'anapali Ocean Resort Villas Also Known As

  • Westin Kaanapali Ocean Resort Villas
  • Westin Lahaina
  • Westin Ka Anapali Ocean Hotel
  • Westin Villas Maui
  • Westin Kaanapali Ocean Resort Villa
  • Lahaina Westin
  • Westin Maui Villas
  • Westin Kaanapali
Address: 6 Kai Ala Dr, Lahaina, Maui, HI 96761